Performance Analyst Lead

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

We are seeking a highly experienced and driven Performance Analytics lead to join our Operations Team. As a strategic leader within the team you will play a pivotal role in shaping the future of our operational intelligence and performance insights. Beyond standard analytical functions this role operates with a broader perspective. Youll be expected to lead cross-functional initiatives influence decision-makers and mentor team members while delivering clear actionable insights that shape strategic direction.

The Operations Analytics Team functions as the central hub for data-driven decision-making across operations performance. The role supports stakeholders across multiple verticals drives automations and provides insights that are critical to upper management and leadership.

What youll be doing

• Strategic Analysis & Insight Development: Lead complex high-impact analyses using Looker Python and advanced Excel to uncover operational opportunities and efficiencies.
• Team Leadership & Mentorship: Manage and mentor analysts fostering a high-performance culture through skill development feedback and support.
• Data Translation & Communication: Translate complex data into accessible insights tailored for diverse audiences including non-technical stakeholders executive leadership and global partners.
• Executive Engagement: Regularly engage with leadership presenting insights and recommendations that drive strategic planning and execution.
• Cross-functional Collaboration: Build strong internal and external networks across markets to share best practices standardize reporting frameworks and promote data-driven cultures.
• Process Optimization: Champion and implement process automation to improve operational efficiency and reporting scalability.
• Presentation & Reporting: Deliver visually compelling presentations and dashboards clearly communicating findings and business implications.

Our humble expectations

Must-Haves:

• Proven managerial experience with the ability to lead and scale a team.
• Strong expertise in Python and Looker.
• Advanced proficiency in Microsoft Excel and data visualization tools.
• A solid analytical background with a focus on delivering operational insights.
• Outstanding communication skills with a track record of making complex data easily understandable.
• Experience in creating and presenting high-level reports to stakeholders.
• Proactive detail-oriented and self-motivated with a growth mindset.
• Comfortable networking at a global cross-functional level.

Nice-to-Have:

• Experience working in fast-paced tech or operational environments.
• Proficiency inSQL and/or other BI platforms.
• Flexibility to adapt to evolving business priorities

Why Join Us

This is more than just an analytics role its an opportunity to become a leader in shaping how data influences operations strategy. Youll work at the intersection of business data and innovation making a tangible impact on our continued success.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.