Site & Service Sales Key Account Manager Senior - Southern Peru

FLS is the worlds leading supplier of engineering equipment and service solutions to the global mining industry. With a history dating back to 1882 we help our customers improve performance lower operating costs and reduce environmental impact. Our commitment to sustainable productivity and cutting-edge technologies sets us apart as a trusted partner in the transformation of our industry.

Department Introduction South America Sales & Services (SAMS)

This role is part of the South America Sales & Services (SAMS) organization specifically focused on the Southern Peru region. Our SAMS team is dedicated to delivering high-impact technical and commercial solutions through close customer collaboration and world-class service. Operating in one of the most important mining corridors in the region Southern Peru is a strategic area for our long-term growth and customer partnerships.

Role Summary Site & Service Sales Key Account Manager Senior

As a Site & Service Sales Key Account Manager Senior you will lead and manage key accounts across Southern Peru developing long-term relationships and strategic plans with our major mining clients. You will oversee a team of Account Managers and ensure our sales efforts align with regional and global strategies. This role focuses on growing our installation base increasing wallet share and delivering service excellence through proactive customer engagement and problem-solving. You will be responsible for developing and managing the annual sales budget ensuring alignment with strategic business objectives.

Key Responsibilities & Accountabilities

• Own medium- and long-term sales planning for key accounts in the Southern Peru mining sector.

• Develop and implement strategies to protect and grow wallet share with existing customers across multiple product lines and services.

• Lead and mentor a team of Account Managers setting sales targets and ensuring alignment with group and regional business goals.

• Develop and manage the annual sales budget ensuring it aligns with the companys strategic and financial objectives.

• Identify opportunities in installed bases to upgrade or replace equipment with FLSmidth portfolio offerings.

• Drive customer retention account growth strategies and service excellence in every interaction.

• Facilitate resolution of client concerns and ensure customers always receive high-quality service.

• Occasionally we support new customer acquisition though the primary focus is on expanding existing accounts.

• Promote and uphold a strong safety culture within your team and with clients in accordance with FLSs operational values.

• Collaborate cross-functionally with Product Lines Field Service Technical Support and other departments to maximize customer satisfaction.

Qualifications and Experience Required

• Bachelors degree in engineering (Mechanical Mining or related field).

• Minimum 8 years of experience in technical sales or key account management within the mining industry.

• Proven experience in developing and managing annual sales budgets with a strong focus on aligning financial planning with strategic business goals.

• Experience managing or leading sales teams and setting performance objectives.

• Deep understanding of mining processes and FLSs product portfolio and or similar particularly in mineral processing wear parts and service contracts are desirable.

• Fluent in Spanish and proficient in English (written and spoken).

• Strong negotiation strategic thinking and relationship management skills.

• High emotional intelligence with the ability to influence lead and collaborate.

• Willingness to travel within Southern Peru region and occasionally across SAMER.

• Familiarity with CRM tools (e.g. Salesforce) MS Office Suite and data-driven decision making.

• Health requirement for mine site access: The candidate must comply with the mandatory medical examinations and health certifications required by current mining regulations to enter and work at the site.

• Visa sponsorship and relocation support are available for candidates from neighboring countries.

Behavioural Skills

• Strategic and Customer-Centric Thinks long-term and aligns solutions to customer needs and business goals.

• Leadership and Collaboration Inspires teams works cross-functionally and builds strong client relationships.

• Influential and Results-Driven Skilled in negotiation delivering outcomes and navigating complex stakeholder environments.

• Adaptable and Ethical Thrives in dynamic settings with integrity professionalism and a commitment to FLSs values.

What We Offer

• A collaborative and purpose-driven environment within a global organization.

• The opportunity to work with world-class mining clients and cutting-edge engineering solutions.

• Career development in a high-performance culture that values diversity inclusion and innovation.

• Competitive salary and performance-based incentive plan.

• Comprehensive health and wellbeing programs.

• Tools and resources to succeed including structured onboarding mentoring and continuous learning support

As an equal opportunity employer FLSmidth promotes diversity and equality by fostering an inclusive environment. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity marital status number of children and photographs from your application materials.

FLSmidth is the leading supplier of engineering equipment and service solutions to customers in the mining industry for more information please visit Experience:

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