Delivery Validation & Scheduling Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
To act as the gatekeeper for all incoming delivery requests validating each call-off against all prerequisites before certifying it as ready for scheduling. This role ensures the integrity and accuracy of the entire scheduling process.
DUTIES AND RESPONSIBILTIES
- Receive log and acknowledge all customer delivery call-off requests submitted via the companys application.
- Verify that all conditions for each request are met including station ullage confirmation clear account status and correct application of any rolling balances.
- Proactively engage with customers or the commercial team to resolve any unmet conditions ensuring orders do not get stuck in the system.
- Serve as the first point of contact for resolving discrepancies related to order quantities or product balances.
- Communicate the final validated list of ready-to-schedule call-offs to the Scheduling Team.
Key Interfaces:
- Internal: Distribution Planning Team Scheduling Team Customer Success (all levels).
- External: Customers.
Requirements
- BSc in Business Administration Logistics or a related field.
- 2-4 years of experience in order management customer service or logistics coordination.
- High attention to detail and a methodical approach to processes.
- Strong problem-solving skills and the ability to communicate clearly and professionally with customers.
- Proficiency in ERP and CRM systems.
Benefits
- Private Health Insurance
- Opportunities for Professional Growth and Career Advancement
- Paid Time Off
- Training & Development
- Competitive salary
- Collaborative and supportive work environment
Required Experience:
IC
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
The Dangote Group is one of Nigeria’s most diversified manufacturing conglomerates. The Group continues to grow its vision of becoming the leading provider of essential needs in Food and Shelter in Sub-Saharan Africa with sustained market leadership in Cement Manufacturing, Sugar Mill ... View more
