drjobs Delivery Validation & Scheduling Coordinator

Delivery Validation & Scheduling Coordinator

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1 Vacancy
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Job Location drjobs

Lagos - Nigeria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

To act as the gatekeeper for all incoming delivery requests validating each call-off against all prerequisites before certifying it as ready for scheduling. This role ensures the integrity and accuracy of the entire scheduling process.

DUTIES AND RESPONSIBILTIES

  • Receive log and acknowledge all customer delivery call-off requests submitted via the companys application.
  • Verify that all conditions for each request are met including station ullage confirmation clear account status and correct application of any rolling balances.
  • Proactively engage with customers or the commercial team to resolve any unmet conditions ensuring orders do not get stuck in the system.
  • Serve as the first point of contact for resolving discrepancies related to order quantities or product balances.
  • Communicate the final validated list of ready-to-schedule call-offs to the Scheduling Team.

Key Interfaces:

  • Internal: Distribution Planning Team Scheduling Team Customer Success (all levels).
  • External: Customers.


Requirements
  • BSc in Business Administration Logistics or a related field.
  • 2-4 years of experience in order management customer service or logistics coordination.
  • High attention to detail and a methodical approach to processes.
  • Strong problem-solving skills and the ability to communicate clearly and professionally with customers.
  • Proficiency in ERP and CRM systems.


Benefits
  • Private Health Insurance
  • Opportunities for Professional Growth and Career Advancement
  • Paid Time Off
  • Training & Development
  • Competitive salary
  • Collaborative and supportive work environment

Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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