Service Engineer, Pumps-Cyclones-Valves (Australia â East)
Service Engineer, Pumps-Cyclones-Valves (Australia â East)
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Job Description
Turn Technical Expertise into Customer Success
At FLSmidth we enable our mining customers to improve performance reduce costs and operate more sustainably. We are leaders in providing equipment engineering and service solutions.
We are seeking a PCV Service Engineer to join our Service & Aftermarket team in Mackay. This role blends hands-on technical expertise with customer engagement helping mining operations get the most from their pumps cyclones and valves. You will provide advanced site support troubleshoot complex issues and identify opportunities that contribute to customer success and business growth.
Your Responsibilities
Act as the primary on-site technical resource for PCV products.
Build and maintain strong trust-based customer relationships.
Conduct proactive equipment inspections and audits.
Identify improvement opportunities and provide leads to the sales team.
Troubleshoot and optimize PCV performance to minimize downtime.
Support pump cyclone and valve conversions by showcasing technical benefits.
Record site activities inspections and opportunities in the CRM system.
Prepare structured technical reports and share insights with sales colleagues.
What You Bring
Technical or trade qualification in mechanical process or related engineering field.
Hands-on experience with pumps cyclones or valves in a mining or heavy industry environment.
Strong problem-solving and troubleshooting skills.
Ability to explain technical concepts clearly to customers.
Proactive customer-focused mindset with strong relationship-building skills.
Comfortable working independently while collaborating effectively with a wider team.
What we offer
Competitive remuneration package on offer.
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
Since 1882 FLSmidth has operated successfully within a global environment.
Development and training within a respected global OEM company.
Access to salary packaging options to allow you to maximize your after-tax income.
Employee Assistance Program for employees and immediate family.
Purchased annual leave options.
Paid Parental Leave
Access to a recognition and benefits platform.
Involvement with community and charity initiatives.
As an equal-opportunity employer FLSmidth embraces diversity and equality by promoting an environment of inclusion.We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team is.
In our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity number of children and photographs from your application materials
Please apply by clicking apply on this page.
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email.
No recruiters and unsolicited agency referrals please.
Employment Type
Full-Time
