Director of Digital Experience
Director of Digital Experience
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2025
Job Description
The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever these connections matter and are aligned with our values.
Inclusive: We strive to be a museum of many voices in dialogue.
Passionate: We believe working with art is more than a job or trusteeship - its a way of life.
Brave: We are committed to approaching our work with courage and a sense of adventure always ready to explore new perspectives.
Empathic: We aim to act like a person not an institution.
SFMOMA is a place for the infinitely curious to explore support and experience the art of our time. We believe that modern and contemporary art can influence the way we think view the world and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy nurtures a sense of belonging and purposewhere difference is seen as a strength and every one is appreciated for their whole self.
Schedule: Full Time 35 hours/week at least three days working onsite
SFMOMA is searching for a bold strategic and execution-driven Director of Digital Experienceto lead the vision and delivery of innovative digital experiences across the visitor journeyat home in the galleries and on the go. This leadership role will guide a multidisciplinary team in delivering dynamic user-centered digital platforms that reinforce our mission amplify storytelling and deepen audience connection.
The Director of Digital Experience will oversee the creative direction product development and daily operations of all core digital channels including digital signage in-gallery interfaces mobile tools and emerging platforms. This role will own the integration of digital technologies into the broader visitor experience while stewarding the institutions digital brand identity across platforms.
Under the direct management of the Chief Operating Officer and supervision of the Chief Education and Community Engagement Officer this role will support cross-functional teams composed of internal and external software developers UX and visual designers content managers and product strategists. The Director will also collaborate with curators education teams IT marketing and executive leadership to ensure alignment with institutional goals and strategic initiatives.
Responsibilities & Duties
- Lead the development and execution of a bold audience-centered digital experience strategy across web mobile and onsite/in-gallery platforms advancing SFMOMAs mission through innovative storytelling and design.
- Champion new high-impact digital product initiatives annually guiding them from concept to launch. Embrace experimentation and take calculated risks to push the boundaries of how technology enhances art engagement.
- Integrate and test the latest digital tools and platforms ensuring SFMOMA remains at the forefront of digital innovation in the cultural sector.
- Partner across design development marketing and curatorial teams to translate insights into compelling digital experiences that serve both users and institutional goals. Use research A/B testing and analytics to deepen engagement and drive conversion.
- Build intuitive end-to-end user journeys that connect the visitor experience across digital and physical spacesfuture-facing accessible and scalable.
- Foster a culture of iteration and experimentation. Support teams in challenging the status quo and exploring new modes of digital engagement.
- Lead and mentor a multidisciplinary team amplifying individual strengths while cultivating a unified high-performing group.
- Collaborate with internal stakeholders to align priorities and secure support for digital initiatives working closely with philanthropy teams on grant writing and donor engagement.
Qualifications & Skills
- Minimum of seven (7) years leading digital strategy and product development preferably in a cultural or mission-driven organization.
- Proven success delivering user-centered digital experiences (interactives AR/VR video projection emerging technologies such as AI) that drive engagement and measurable results.
- Fluency in the technical requirements of digital and media-based projects including an understanding of digital interfaces IT/AV infrastructure software platforms and best practices for installation presentation and long-term maintenance.
- Strong portfolio demonstrating UX UI and digital storytelling expertise.
- Skilled in managing internal and external cross-functional teams and complex projects in fast-paced environments.
- Knowledge of emerging technologies accessibility standards and inclusive design practices.
- Excellent leadership collaboration and communication skills.
- Ability to navigate vendor platforms APIs and system integrations.
- Portfolio required with clear articulation or role and outcomes.
$148102 - $186612 a year
Job posting open date:8/20/25
All jobs posted will remain open for at least five business days.
We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period. Applications will not be accepted after a posting has been closed.
Location: San Francisco 151 3rd Street.
Benefits: PTO Medical Dental Vision Flexible Spending Accounts Pet Insurance Life and AD&D Coverage Disability Insurance Mental Health and Wellness Benefits Discount Programs Pre-Tax Commuter Benefits 403(b) Retirement Savings Plan SFMOMA Membership and more
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
SFMOMA is an equal opportunity employer that is committed to diversity equity inclusion and accessibility. No person shall be discriminated against based on race color religion gender gender identity age genetic informationancestry/national origin marital status disability medical condition HIV status sexual orientation veteran/military status and any other category protected by federal of state law.
You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.
You can request reasonable accommodation by contacting the People Team at
Required Experience:
Director
Employment Type
Full-Time
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