Job Description Summary
The Career and Professional Development ( CPD )s Temporary Data and Systems Coordinator serves as the systems administrator for all career technology platforms at the CPD . Additionally this role cleans processes analyzes and develops reports and visualizations of the career outcomes data student and employer engagement data and other data points for the CPD . The Data and Systems Coordinator will identify and track key performance indicators (KPIs) including systems usage and event attendance. This position reports to the Associate Vice President of CPD works closely with IS&T and school/college-based career advisors and supervises the data student workers.
Responsibilities
Data Analytics and Reporting Utilize Excel and other statistical software (e.g. Python) to compile clean analyze and verify large data sets: First-Destination Survey ( FDS ) Student Satisfaction/Academic Internships Survey employer surveys and KPIs including student and employer engagement/satisfaction data event attendance CPD Systems usage data etc. (collectively the CPD Data). Use PeopleSoft Query Handshake Looker or other tools and work with campus partners to extract data from the applicable databases to import into the CPD Systems (and vice versa as applicable including Affinaquest). Develop reports and visualizations of the CPD Data using Power BI including comprehensive internal dashboards to visualize the FDS data and applicable KPIs based on the needs of each CPD functional area. Collaborate with IS&Ts Data Systems team to create and maintain the FDS Power BI dashboards and reports as well as format the survey in compliance with the National Association of Colleges and Employers ( NACE ) FDS standards. Systems Administration Serve as the systems administrator for all career technology platforms at CPD including Handshake Internship Portal PeopleGrove VMock First-Destination Survey ( FDS ) platform Employer Relationship Management ( ERM ) or CRM project management software etc. (collectively the CPD Systems). Act as the point person for all staff user trainings troubleshooting and feature/enhancement requests for the CPD Systems. Act as the point person for all staff user trainings troubleshooting and feature/enhancement requests for the CPD Systems. Employer Engagement Support the day-to-day operations of the Employer Engagement team to provide excellent customer service experience for all employers students alumni faculty and other key stakeholders of the university. Assist the administration of various recruiting programs including career fairs networking nights information sessions on-campus interviews and employer site visits to determine the hiring needs of employers and promote Chapman students and alumni. Manage event registrations interview schedules and information sessions for employers in Handshake. Work with the Marketing and Communications Manager on email marketing campaigns to new and existing employers. Collect data on engagement efforts and results through the Employer Relationship Management ( ERM ) system and adhere to a Standard Operating Procedure ( SOP ) including tracking and quantifying employer touch points (meetings site visits emails phone calls etc.). Perform other duties as assigned
Required Qualifications
Bachelors degree in computer science computational and data sciences data analytics or a related field; masters degree preferred Strong analytical skills with proven ability to analyze and prioritize requests; interpret and comply with data need standards and policies; and form conclusions or make appropriate recommendations Experience with Power BI or Tableau and ability use and navigate AI and AI-based technology Advanced skills in Microsoft Excel with experience using advanced formulas/macros scripts pivot tables etc. for manipulating and organizing large data sets Strong technical skills to learn and use enterprise and departmental systems and applications Strong interpersonal skills to effectively train and coach staff and explain database-related concepts and metrics in a meaningful way to a non-technical audience Experience with creating clear and concise application documentation and training materials Ability to work independently and problem solve take initiative and set/meet own deadlines Experience with gathering and documenting requirements validating and user acceptance testing for new system enhancements/changes Possess a strong attention to detail and excellent organizational and time management skills as well a proactive approach to manage multiple competing priorities/projects with time-sensitive deadlines that may fluctuate Strong technical acumen with demonstrated fluency in standard business software such as the Microsoft Office suite databases reporting applications data cleaning and analysis Power BI/Tableau/data visualization tools Qualtrics and project management tools Demonstrated ability to handle confidential information and display sound judgment and ethics Excellent written and oral communication skills and ability to communicate to diverse constituent groups Ability to advance the teams commitment to diversity equity and inclusion and other core values
Required Experience:
IC