Supervisión de atención a clientes - Benefits
Supervisión de atención a clientes - Benefits
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1 Vacancy
Job Description
Take a step forward and let Edenred surprise you.
Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.
We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.
Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.
Contact Center Speech Analytics work is focused on analysis of contact center customer interactions to improve and enhance customer experience including: Analyzing customer call data using speech analytics tools and spot trends/patterns to identify cost drivers and key performance indicators Delivering actionable insights to develop customer service strategies for improved performance in acquiring retaining and servicing customers Developing and maintaining data trend reports/dashboards to understand call trends customer satisfaction and call center agents performance
Apply now and Vibe with Us!
Employment Type
Full-Time
