Automotive Service Advisor
Automotive Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Lakeview Ford is looking for a Service Advisor to join our growing team! The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance isscheduled.
Lakeview Ford-Lincoln is a family-owned company striving constantly to discover new and innovative ways to weave our dealership into the fabric of the communities surrounding Battle Creek. While supporting numerous local and school charities we are ever-present at events where we have an opportunity to reinforce our brand our love for what we do and our commitment to being more than just another car dealership.
Benefits
Medical
Dental
Vision
Short term disability
Life Insurance
401K
Accident Advantage
ID Protection
HSA
Competitive Compensation
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
