Job: Full-Time Retail Park Store Manager in Chinle Arizona
Do you love national parks Western National Parks Association (WNPA) a nonprofit partner of the National Park Service (NPS) is seeking a Full-Time Retail Park Store Manager who will lead the daily retail operations of Canyon de Chelly National Monument in Chinle AZ. Only 43 minutes from Ganado AZ and 21 minutes from Many Farms AZ the park store is an extension of the national park experience and we pride ourselves on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education research national park projects and community engagement at 71 national park units across 12 western states.
Our retail operations team is looking for a passionate leader who will be responsible for all store functions related to running a retail store including but not limited to achieving sales and high customer service addition to supporting business planning and financial growth of store operations you will be responsible for creating and maintaining positive productive relationships with our National Park partners. If you love being in national parks and believe in working for an organization with a social purpose this job opportunity is for you!
ESSENTIAL FUNCTIONS
This role is responsible for completing the following tasks and any related tasks as assigned:
- Implement an innovative approach that emphasizes visitor education through the traditional retail experience.
- Create and maintain positive productive relationship with NPS and other partners.
- Attend NPS staff meetings.
- Collaborate with NPS and WNPA Home Office staff to develop an educational product mix that engages visitors.
- Become an expert in the educational value of store inventory and be able to communicate the significance to store visitors.
- Achieve business goals.
- Organize and/or manages special events in collaboration with the National Park Service (NPS).
- Manage all aspects of day-to-day store operations including reporting.
- Perform other related duties as assigned.
KNOWLEDGE SKILLS & ABILITIES
This role must possess advanced to expert knowledge of skill in and/or ability in the following:
- Operation of the park store in accordance with applicable Federal and state laws WNPA policies and procedures and professional business standards.
- Conducting employee and volunteer training.
- Customer service.
- Analyzing and providing recommendations on store profit and loss statements and budgets.
- Conducting periodic physical inventory to ensure accurate reporting.
- Experience with Point of Sales systems.
- Effectively displaying and merchandising product.
- Planning organization analyzation problem solving multitasking and communication.
- Diplomatic and effective communication verbally and in writing with internal employees as well as WNPAs board of directors visitors members donors volunteers and members of the public.
- Interpreting instructions furnished in written oral diagram or other format.
- Making independent judgments and maintain attention throughout performance of duties.
- Working alone and with a team.
- Computer programs including Internet databases and Microsoft Office suite (primarily Word Excel PowerPoint Outlook and SharePoint).
- Equipment including computers printers calculators multiline touch tone phones filing cabinets photocopiers and dollies.
PHYSICAL DEMANDS
For a specific list of physical demands please contact Human Resources atto request.
TRAVEL
Occasional travel may be required to various local events or speaking engagements. Occasional overnight trips may be required. Additionally may be required to use personal or company vehicles.
QUALIFICATIONS & EXPERIENCE
- High School diploma or GED required.
- Prior retail and Point of Sales (POS) System experience (preferred).
- Prior supervisory experience (preferred).
- Valid drivers license.
- Computer programs including Internet databases and Microsoft Office suite (primarily Word Excel PowerPoint Outlook and SharePoint).
- Knowledge of office equipment including computers printers calculators multiline touch tone phones filing cabinets photocopiers and dollies.
- Planning organization analyzation problem solving multitasking and communication.
- Knowledge of applicable federal and state laws and professional business standards.
WHAT WE CAN DO FOR YOU
We are committed to providing you with an outstanding employee benefits package and support. As a full-time employee you will be eligible for:
- Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA PPO Dental Vision Flex Medical Savings Plan Dependent Care Savings Plan Optional Voluntary Term Life and 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service.
- Company Paid Benefits include: Short- & Long-Term Disability a $50000 Employee Group Life policy EAP and Health & Wellness resources.
- Eleven paid holidays additional paid personal day accrued paid vacation and sick time.
- Employee Appreciation: 15% Discount on employee purchases in-store.
Navajo Preference. Equal Opportunity Employer
(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)
Western National Parks Association is an equal-opportunity employer committed to fostering a respectful and inclusive workplace. We comply with all applicable federal state and local employment laws and do not tolerate discrimination or harassment based on legally protected characteristics. Hiring decisions are based on qualifications merit and organizational needs.