Service Advisor - Hyundai
Service Advisor - Hyundai
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$ 61 - 83
1 Vacancy
Job Description
Are you a high-performing customer-focused Service Advisor looking to maximize your earning potential Join our team at Castle Hyundai in Downers Grove.
Were looking for a CSI-driven expert with a passion for delivering an exceptional customer experience. Our dealership values efficiency professionalism and the ability to build strong relationships with customers while driving revenue and ensuring satisfaction.
What We Offer:
- Top-tier compensation
- A fast-paced high-traffic dealership
- Career growth opportunities
- Supportive leadership
If youre ready to take your career to the next level and get rewarded for your expertise apply today.
Benefits
401(K) with company match
Major medical (50% employee paid premium)
Dental
Vision
Voluntary Benefits (Accident Critical Illness Disability and more)
Life Insurance Property & Casualty Insurance
Paid Time Off
Employee vehicle purchase discounts
Career advancement
Service Advisor Responsibilities
Oversee service orders and flow of Drive Lane
Ensure that customers receive prompt courteous and effective service
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Service Advisor Qualifications
Previous Service Advisor/Writer experience minimum of 2 years
Hyundai experience is preferred
Demonstrated ability to manage others and strong management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid drivers license
Service Advisor: $61K - $83K up to $120K annually for top performers
We are looking for qualified quality people who are ready to start their career within our family.
To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
