Recreation Manager on Duty (PT)
Recreation Manager on Duty (PT)
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Job Description
Job Summary
Under general supervisionthis positionprovidesshift-based supervision of seasonal facilities and the associated participants and staff. Examples of Essential Duties
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The below list is intended to be illustrative of the responsibilities of this position and is not all encompassing. This job descriptiondoes not constitutean employmentagreementand the Town may change these duties at any time.
Performs front-line day-to-daystaff and facility oversight at any of the following locations:
H2OBrien PoolConcessions/Front Desk
Discovery Park Ice Trail
Salisbury Park Concessions
Performs basic cash handling duties. Adheres to the Town of Parker Cash Handling Policy & Procedure.
Responsible for Concessions/Front Desk opening and closing procedures to include daily cash counting credit card and check reconciliation.
Responsible for the safe clean and efficientfront desk and concessionoperationsof aseasonal Recreation Facilityduring the assigned shift.
Provides excellent customer service. Utilizes resources to effectively serve customers and remedy complaints or conflicts in a professional manner.
Supervises part-timefrontlineemployees during the assigned shift. Assists Recreation Coordinators I or II with hiring evaluating performance training disciplinary procedures and employee recognition.
Educates and ensures adherence to policies andprocedures.Establishes andmaintainspositive working relationships with internal and external customers.
Responds to emergency situations providesappropriate care and completes necessary reports and communication.
Assistswith the completion of shift-based facility maintenance inspection and cleaning checklists.
Ensures assigned facility venues and building equipment is in proper working order tomaintainsafe conditions for patrons and staff.
Adheres to effective safety and risk management practices andHealthDepartmentStandards;assiststhe Recreation Coordinator I or II with enforcing departmental policies and emergency response procedures.
Conducts routine site walkthroughs identifying and remedying realized or potential safetymaintenancecleanlinessor inventoryconcerns. Reports findings to supervisor.
Oversees andparticipatesin setup teardown and cleanup of various programs activities rentals andspecial events.
Performs other related duties as assigned.
Minimum Qualifications
The requirements listed below are representative of the education experiencecertificationand/or licensure. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered.
Must beat least eighteen (18)years of age.
Requires a highschooldiploma or GED equivalent.
Two(2) yearsof experience in customer service recreation programming or relatedfieldpreferred.
Supervisoryor lead workerexperiencepreferred.
Minimum Additional Qualifications H2OBrien Pool Concessions/Salisbury Park Concessions MOD:
Possession of or the ability to obtain CPR First Aid and AED certification within ninety (90) days of hire.
One (1) year of experience in a food service management rolepreferred.
One (1) year of experience in a customer service management rolepreferred.
Minimum Additional Qualifications Discovery Park Ice Trail MOD:
Possession of or the ability to obtain CPR First Aid and AED certification within ninety (90) days of hire.
Completion of concussion recognition training within ninety (90) days of hire; must be renewed annually.
One (1) year of experience in a customer service management role.
Employment Standards
The requirements listed below are representative of the knowledge skill and/or ability.
Knowledge of relevant town state and federal laws regulations and policies.
Knowledge of cash handling procedures.
Knowledge of front desk and/or concession operations.
Skill in the training and supervision of personnel.
Skill in the use of computers and various software programs.
Skill in the provision of customer service.
Skill in provision of conflict management techniques
Skill in verbal and written communication.
Ability to handle incidents reports and confrontations in a recreation facility and/or program.
Ability to provide a positive customer service attitude towards all customers and participants.
Ability tooperateand repair small/light equipment such as power tools or cleaning equipment.
Ability to perform multiple tasks atrelatively thesame time.
Ability to concentrate on detail.
Ability to work irregular hours including evenings weekends and holidays.
Additional Information
Working Conditions
The working conditions described below are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties.
Tools & Equipment
Requires frequent use of general office equipment recreational equipment (i.e. aquaticsequipment lifesaving equipment pool equipment ice maintenance equipment and/orconcession supplies).
Physical Demands
Requires regular sitting standing walking talking handling feeling or operating objects stooping kneeling crouching or crawling. Requires occasionalreaching with hands and arms climbing and balancing. Requires moderate physical activity with heavy lifting up to fifty (50) pounds. Requires close and distance vision acuity and the ability to adjust focus allowing a broad field of vision.
Environment
Workis performed in bothclimate-controlledoffices andopen-airenvironments employees holding this position may be exposed to extreme cold or heat and wetness/humidity. The noise level isusually highand may range from moderate to extreme.The employee may occasionally work with or around hazardous items or hazardous conditions such as mechanical equipment electrical equipment chemicals or radiant energy.
Part-time and Seasonal Town of Parker employees have limited access to benefits which include: employee assistance program (EAP) one (1) hour of sick time accrued for every thirty (30) hours worked and employee plus one (1) other member in your household a membership to the Parker Recreation Center and/or Fieldhouse. The Town of Parker is an Equal Opportunity employer.
Please contact with questions regarding this position. Applicants must have the ability to successfully complete a pre-employment background check.
Full pay range is: $22.81/hr. - $28.90/hr.
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.
Required Experience:
Manager
Employment Type
Part-Time
