Job Description
Commercial Lines Account Manager
Job Summary
Seeking a motivated and experienced Commercial Lines Account Manager to join a dynamic and ambitious team. This is a fully remote position offering exceptional work-life balance and the opportunity to work with a forward-thinking organization that values initiative and innovation. If you are confident on the phone thrive in a fast-paced environment and have a passion for leveraging technology to improve processes we encourage you to apply.
Compensation Package
- Salary Range: $55000 - $70000 (commensurate with experience)
- Comprehensive Benefits Package
Responsibilities
- Manage the full lifecycle of commercial insurance policies including billing payments and servicing.
- Handle Certificates of Insurance (COIs) with accuracy and efficiency.
- Provide exceptional customer service by confidently addressing client inquiries and concerns over the phone.
- Collaborate with internal teams to ensure seamless policy management and client satisfaction.
- Utilize technology including tools like EZLynx (preferred but not required) to streamline processes and improve efficiency.
- Stay informed about industry trends and explore ways to integrate AI and other technological advancements into daily operations.
Qualifications/Requirements
- Licensure: Active Property & Casualty (P&C) license is required.
- Experience: 2-3 years of experience in commercial lines account management or personal lines account management.
- Technical Skills: Proficiency in Excel including pivot tables is highly valued. Experience with EZLynx is a plus but not mandatory.
- Soft Skills:
- Strong initiative and ability to work independently without constant supervision.
- Tech-savvy with an interest in AI and innovative solutions.
- Detail-oriented with excellent organizational and communication skills.
- A collaborative mindset and a passion for delivering outstanding client service.
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Required Experience:
Manager