Products and Sales Coordinator
Products and Sales Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Products and Sales Coordinator
Permanent Full-time (37.5 hours per week)
Christchurch
About the role Krero m te tranga
Were looking for a proactive Products Coordinator to deliver top-tier customer support and ensure smooth timely processing of product this dynamic role youll support our e-commerce platforms manage AED helpdesk enquiries assign sales leads and assist with inventory and dispatch to help us meet key service goals. Youll collaborate closely with our Sales and other First Aid teams build strong stakeholder relationships and provide AED supportoccasionally outside regular hours when needed.
This is an in-office role that offers flexibility when needed.
In this role you will:
- Respond to enquiries assign sales leads and follow up on quotes to maximise customer engagement and satisfaction.
- Maintain the online product catalogue support B2B logins and ensure a seamless ecommerce experience.
- Support inventory control process orders and quotes manage stock takes and liaise with suppliers and dispatch.
- Provide customer AED support (including after-hours when needed) manage device registrations and coordinate parts replacement.
- Oversee AED rental logistics invoicing returns and ensure devices meet RescueReady standards.
- Monitor systems for improvement opportunities and provide regular reporting to team leader and management.
Who are we looking for M wai te mahi nei
To be successful you will have:
- Preferably have 5 years in customer service or sales ideally involving inventory and/or ecommerce management or a related business qualification.
- Be a confident communicator with the ability to resolve issues support customers and work within a small team.
- Be comfortable using ecommerce platforms CRMs and ERPs (such as Shopify Unleashed and Sage 300); and have a great attention to detail.
- Be able to lift stock in our warehouse (up to 25kg) prepare shipments and occasionally work outside standard hours when needed.
- Have a genuine connection to humanitarian values and an interest in social enterprise.
About New Zealand Red Cross
New Zealand Red Cross is part of the worlds largest humanitarian network with over 10000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity impartiality neutrality independence voluntary service unity and universality we support people in times of need and help strengthen their resilience.
We are committed to having an accessible diverse inclusive and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us
At New Zealand Red Cross youll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve increasing diversity throughout our people and leadership and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
- Five weeks annual leave
- Career development opportunities
- Annual flu vaccinations
- Discounts on Southern Cross health insurance
We also encourage employee networks including Takatpui and Rainbow Network Rp Hpai Mori and the Sustainability Network to foster connection and collaboration across our diverse workforce.
Please submit your application online as were unable to accept direct applications. Your application must include the following documentation:
- A recent copy of CV/Resume
- Cover Letter
- Passport
- Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 02/09/2025.
If you wish to discuss this opportunity or for further information please contact John Moher at j.
Note: We reserve the right to close applications before the closing date so please register your interest early.
Required Experience:
IC
Employment Type
Full-Time
