Event Services Technician

THE ORGANIZATION:

At Events East Group we proudly manage and operate the Halifax Convention Centre Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether were attracting large delegations or hosting an elite group of athletes for an international competition we are a catalyst for new opportunities and connections between Nova Scotia and the world.

THE POSITION:

Events East Group is now inviting applications for the position of Event Services Technician (core) with our Event Services team.

The Event Services Technician (ET) is responsible for performing assigned tasks related to the overall physical setup and teardown for the Halifax Convention Centre (HCC) Scotiabank Centre (SBC) and Events East Group events. Reporting to the Event Services Department Managers Event Services Technicians work closely to ensure the event spaces are set up correctly and safely according to the event orders.

Event Technicians are expected to handle all guest interactions in a friendly and courteous manner with the highest level of hospitality and professionalism striving to consistently exceed our customers expectations and contribute to a positive safe and inclusive team environment.

THE DUTIES AND RESPONSIBILITIES:

Values:

• Adhere to all Events East Group policies procedures and guidelines.
• Cultivate positive relationships across the organization and with external guests.
• Participate fully in all training and development initiatives.

Service Excellence:

• Work with all colleagues in a respectful professional manner to fully meet event setup and teardown deadlines.
• Respond to all client needs with a pleasant demeanor and communicate any client needs or changes to the direct supervisor promptly.

Operations:

• Set-up install reconfigure relocate and dismantle temporary partitions and furnishings of rooms according to client needs.
• Assemble rotate and disassemble displays showcases and signage according to floor plans and client needs.
• Perform assigned tasks as directed working toward overall execution of events on and off Events East Group property.
• Transport client and supplier goods from the loading dock to any location within the facility per Drayage resources or other needs as required.
• Arrive at work on time and remain at work for the duration of the shift.
• Other duties as required.

Physical Resource Management:

• As directed perform daily rounds in all work facilities for all event and storage rooms to ensure general maintenance and cleaning is done per Events East standards.
• Treat event setup equipment respectfully according to job procedures and operational standards with a duty to report those who are in violation to the ET Shift Supervisor.
• Perform general repair and maintenance of SBC HCC and Events East equipment as directed; report any other required repairs to direct Supervisor for follow-up.

Health & Safety:

• Report all safety hazards to the direct supervisor as soon as is reasonably possible. Take action to correct the safety hazard if possible and reasonable.
• Follow all departmental standards and guidelines job procedures and equipment operation protocols to continuously ensure the safety of oneself team members and clients.
• Wear and use appropriate Personal Protective Equipment (PPE) as required; report any issues or violations within the team or onsite to the direct supervisor.
• Report any damaged PPE to the direct supervisor promptly.

THE PERKS AND BENEFITS:

• Vacation time as per the SEIU Local 2 Collective Agreement
• Paid sick and personal days
• Uniforms and PPE provided as per the SEIU Local 2 Collective Agreement
• Employee and Family Assistance Program (EFAP) available through Telus Health
  • Discounts
  • Free counselling services
  • Resources available for personal life needs
• Health Plan available as per the SEIU Local 2 Collective Agreement
• Participation in a Capital Accumulation Plan as per the SEIU Local 2 Collective Agreement
• 13 paid holidays or holiday pay as per the SEIU Local 2 Collective Agreement
• Paid bereavement leave as per the SEIU Local 2 Collective Agreement
• Discounted transit bus pass through SmartTrip
• Discounted gym membership at Goodlife Fitness

THE PROFESSIONAL REQUIREMENTS:

Education & Experience:

• Basic math skills required.
• Grade 12 or equivalent preferred.
• Basic computer skills preferred.
• Basic reading skills (read event documents and visual floor plans)
• Experience in a similar physical labour role preferred.

Physical Demands:

• Shifts can be up to 12 hours in length and include overnight backshifts.
• Throughout the shift the ability to meet the following physical demands is required:
  • Stand walk and climb occasionally to continually on various flooring and step types.
  • Bend squat crouch and twist minimally to frequently.
  • Reach overhead forward and to the side occasionally to frequently.
  • Lift above the shoulder to the shoulder and to the waist 5-45lbs minimally to continually.
  • Carry 15-45lbs minimally to frequently.
  • Push and pull 20-60lbs minimally to frequently.
• Other physical demands as required.

Events East is committed to a workforce that is free of discrimination values diversity and is representative at all job levels of the people we serve. We encourage applications from qualified African Nova Scotians racially visible persons women in non-traditional positions persons with disabilities Indigenous persons and persons from the 2SLGBTQIA community. We encourage applicants to self-identify.

During the recruitment process applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs in confidence with the Recruiter when selected.

TO APPLY: Apply via Career Beacon.

APPLICATION DEADLINE: This is a bargaining unit position represented by SEIU Local 2. This position is classified as ET and is paid as such as per the Collective Agreement. As this is a bargaining unit position hiring is initially restricted to current employees represented by the SEIU Local 2 Union for the first fourteen (14) days after the position is posted. Applications from people not represented by SEIU Local 2 will be reviewed for consideration after September 6 2025.

We thank all applicants for their interest however only those selected for an interview will be contacted.

For further information please visit our website at