HR Specialist
HR Specialist
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Position Objective:
- Provision of an efficient and accurate employee administration processing within the Shared Service team of Colleague Services
- Act as the first line of advisory service to the Shared Service customers for HR related matters and benefits (employees managers external candidates and providers)
Responsibilities:
- Serve as first point of contact for all HR related employee issues/questions via phone or email or chat;
- To verify information held in personnel database (Workday) and employee personnel records inclusive of payroll information;
- To ensure all departmental filing (employee personnel file) is kept up to date;
- Management of employee life cycle from start to termination;
- Administer company benefits such as pension plan medical plan etc where applicable;
- Administer Leave requests;
- Administer predefined Learning and Development courses;
- Run pre-defined systems queries/searches where applicable
- Ensure companys information portal is updated timely;
- Applies case management application when appropriate to track and monitor on-going employee issues or concerns;
- Ensure the accuracy of the Colleague Services process documentation;
- Ability to diagnose a problem and lead corrective efforts through effective communication and efficient execution.;
- Proactively identify process inefficiencies and inconsistencies and collaborate towards an improved and more productive process that enhances the employee and/or managers experience with the process.
Nature and Scope:
- Outstanding problem solving skills with passion for data integrity process definition and continuous learning.
- Outstanding listening skills with ability to navigate and advise employees through personal and sometimes difficult circumstances.
- Outstanding customer service orientation
- Able to work in a high-paced environment with opposing priorities.
- Delivers outcomes and is dedicated to problem-solving.
- Ability to drive process improvements by applying technology.
- Exceptional time management organizational prioritization and follow-up skills.
- Places high priority on data integrity and security confidentiality.
- Able to build credibility with both individual contributors and the executive staff.
- Experience with employment laws and practices for the region they support.
- Must maintain confidentiality in all aspects of job responsibilities
Education
- Tertiary education in Business would be helpful
Experience
- Preferably 2 to 3 years HR administration experience in a corporate and/or Shared Service environment.
- Good knowledge of Microsoft office tools
- Experience with global HR Systems (e.g. Workday SAP PeopleSoft)
- Capable of working well with others excels in collaborative environments
- Good attention to detail
- Excellent oral and written communications skills
- Willingness to learn and develop.
- Flexible attitude.
- Experience working in HR shared services organization for established company is ideal.
- Experience working across multiple fields and geographies in HR.
Knowledge Skills Abilities
- Languages: Good oral and written knowledge of English.
- Additional spoken/written languages are an advantage
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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