Software Engineer
Software Engineer
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Job Description
Job Description
Join Zendesk and Help Build the IT Asset Management Integrations Platform
Zendesk is building a new IT Asset Management (ITAM) product designed to help companies track manage and automate their IT assets at scale. As part of this effort we are forming the ITAM Integrations sub-team responsible for building the platform that connects Zendesk with the many third-party systems our customers use to manage their IT assets.
Were looking for a frontend-leaning Software Engineer who is eager to grow and ready to contribute to this new team. Youll help build the UI for configuring integrations managing asset workflows and monitoring system health. Youll work closely with backend engineers and product designers to ensure a smooth cohesive user experience and build powerful intuitive tools for enterprise users.
This is an opportunity to work on a zero-to-one product within a well-established company. Youll contribute to a platform that brings third-party data into Zendesk enabling automation and visibility across the asset lifecycle from procurement to retirement.
What Youll Be Doing
Build and maintain high-quality frontend features and components for the ITAM Integrations Platform.
Collaborate with backend engineers to create seamless user-friendly workflows for integrating with external IT asset systems.
Implement intuitive user interfaces for configuration mapping data sync visualization and workflow automation.
Participate in system design discussions UI architecture decisions and integration patterns.
Write clean testable and maintainable JavaScript/TypeScript and React code.
Ensure frontend performance accessibility and responsiveness across different browsers and devices.
Collaborate closely with Product Managers and Designers to shape the frontend experience and deliver scalable solutions.
Participate in agile team ceremonies and contribute to continuous improvement of engineering practices.
Learn from and contribute to a collaborative supportive engineering culture that values growth and mentorship.
What You Bring to the Role
Required Qualifications
24 years of professional experience in software engineering with a focus on frontend or full-stack development.
Proficiency in JavaScript and TypeScript.
Hands-on experience with modern frontend frameworks such as React Redux and GraphQL.
Experience building and maintaining scalable component-based UI architectures.
Familiarity with frontend testing tools and libraries (e.g. Jest Cypress React Testing Library).
Strong problem-solving and debugging skills especially in UI performance and state management.
Solid understanding of RESTful APIs and/or GraphQL for frontend-backend communication.
Comfortable working in cross-functional teams and collaborating with backend product and design peers.
Strong communication and collaboration skills.
Preferred Qualifications
Familiarity with enterprise SaaS products especially in the IT or asset management space.
Experience building UIs for data-intensive applications admin consoles or integration configuration tools.
Exposure to backend technologies (Ruby on Rails MySQL) and an interest in full-stack growth.
Understanding of API-driven platforms or integrations tooling.
Experience working with observability and logging tools (e.g. DataDog).
Tech Stack Youll Work With
Frontend: JavaScript TypeScript React Redux GraphQL
Backend (partner teams): Ruby on Rails MySQL Kafka
DevOps & Monitoring: CI/CD tools DataDog
Infrastructure: AWS Kubernetes
Why You Should Apply
Help shape a brand-new product with greenfield frontend development opportunities.
Build intuitive modern UIs that make enterprise-grade asset management easy and powerful.
Join a team at the center of Zendesks next phase of growth and innovation.
Learn from experienced engineers and grow your technical and product skills.
Enjoy the support of a hybrid-friendly culture that respects work-life balance.
Ready to Build the Future of ITAM at Zendesk
Wed love to hear from you. Apply now and help us build an integrations platform that powers the future of IT asset management.
The Poland annualized base salary range for this position is z164000.00-z246000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities applicable experience and other relevant factors. This position may also be eligible for bonus benefits or related incentives that will be communicated during the offer stage.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Employment Type
Full-Time
