Order Management & Master Scheduler
Order Management & Master Scheduler
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Veralto
Veralto launched in October 2023 is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companiesare building on a long-standing legacy of success innovation and deep customer trust as they work to create a safer cleaner more vibrant future. Veralto is headquarters in Waltham Massachusetts with 13 operating companies and 300locations worldwide. Our global team of 16000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding theWorlds Most Vital Resources
Veraltos Water Quality Companiess Hach Chemtreat Trojan Technologies OTT Hydromet Sea-Bird Scientific McCrometer XOS & Acquatic Informatics- help to manage treat purity & protect the global water supply from municipal & wastewater treatment facilities to lakes rivers watersheds and oceans.
Our Product Identification companies Videojet Esko X-rite Linx and Pantone helps package and protect the worlds food medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.
For more details please login to our site - QUALITY PLATFORM
Water Quality (WQ) Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water portable water wastewater groundwater and ocean water in residential commercial industrial and natural resource applications. Our water quality business provides products under a variety of brands including Hach Trojan Technologies McCrometer and ChemTreat. WQ Asia has sales offices in India Australia New Zealand Singapore South Korea Thailand Malaysia Indonesia Vietnam and Philippines.
Role Summary:
This position will be responsible for managing customer orders from entry through delivery while ensuring alignment with production and inventory strategies. This role is critical to integrating demand planning with supply chain manufacturing and distribution processes. The ideal candidate will maintain a balance between customer satisfaction operational efficiency and inventory control while driving effective communication between various teams to ensure smooth workflows and on-time deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Order Management:
Accurately input and process customer orders ensuring compliance with lead times inventory levels and production capabilities.
Act as the primary point of contact for customer order status updates changes or concerns.
Coordinate with customer service sales and logistics teams to resolve order-related issues in a timely manner.
Work closely with customers to ensure clear communication regarding delivery timelines potential delays or changes to orders.
Manage customer expectations by providing proactive updates on order fulfillment status.
Documentation and Compliance:
Ensure that all orders meet internal quality and compliance standards.
Maintain accurate and up-to-date records of customer orders invoices and delivery documentation.
Master Planning:
Demand and Supply Planning:
Develop and maintain a master production schedule (MPS) that aligns with forecasted demand sales orders and inventory levels.
Work with the forecasting team to ensure that demand signals are translated into actionable production plans.
Adjust production schedules as necessary to meet changing customer demand or supply chain disruptions.
Capacity Planning:
Evaluate production capacity and work closely with the operations team to ensure adequate resources (labor materials equipment) are available to meet demand.
Identify potential bottlenecks in production and proactively develop solutions to avoid delays.
Inventory Optimization:
Collaborate with the inventory management team to ensure adequate stock levels are maintained to meet customer demand without overstocking or understocking.
Utilize data-driven analysis to continuously improve planning accuracy and reduce excess inventory or stockouts.
Cross-Functional Collaboration:
Supply Chain Integration:
Collaborate with the procurement logistics and production teams to align the master plan with material availability and lead times.
Ensure seamless communication between supply chain operations and order management functions to enhance overall efficiency and on-time delivery performance.
Operations Collaboration:
Work with operations managers to ensure that production schedules align with operational goals capacity constraints and equipment availability.
Develop close working relationships with shop floor teams to monitor progress against the master plan and adjust production schedules in real-time as needed.
Continuous Improvement:
Identify areas for improvement in both the order management and planning processes recommending and implementing changes to streamline operations and improve service levels.
Lead or participate in cross-functional projects aimed at enhancing overall supply chain performance.
Monitor and report on key performance indicators (KPIs) such as on-time delivery inventory turnover production efficiency and customer satisfaction.
Use data analytics to drive decision-making and propose solutions to improve planning accuracy and order fulfillment rates.
QUALIFICATIONS & TECHNICAL SPECIFICATIONS:
Bachelors degree in supply chain management Operations Management Business Administration or a related field.
At least 5 years of experience in order management production planning or supply chain roles within a manufacturing and distribution environment.
Proficiency in ERP systems and advanced Excel skills.
Able to communicate effectively using English language skill in a technical level.
Familiarity with demand planning and scheduling software processes and logics.
Strong organizational analytical problem-solving and critical thinking skills.
Excellent communication and interpersonal skills for cross-functional collaboration.
Ability to work in a fast-paced environment and manage multiple priorities.
Knowledge of supply chain processes including inventory management production planning procurement and logistics.
APICS or similar supply chain certification (CPIM CSCP) is advantageous.
Experience with advanced planning and scheduling (APS) tools.
Whats In It for You
You will play an integral part in shaping the OpCo and the whole platforms business in Asia one of the strongest and highly visible regions with many untapped opportunities
You will work with a team where the goal is to create an environment of continuous improvement wellness and open honest two-way communication
At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If youve ever wondered whats within you theres no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Employment Type
Full-Time
