The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes questions related to Hoosier Lottery products and other duties as needed.
Greet customers upon arrival in the Claims Center; Ensure all proper documentation is presented prior to claim processing; Assist Hoosier Lottery staff with daily office duties; Answer claims hotline and assist customers with questions; Assist with PR photos of winners when needed..
Job Requirements
High School diploma or equivalent ; Excellent customer service skills; General knowledge of and ability to operate a telephone and cash register; Basic knowledge of clerical procedures methods and principles; Proficient in office software including Microsoft Outlook Microsoft Excel and Microsoft Word; Proficient with modern office equipment including computer fax machine and scanners
Required/Desired Skills:
Skill
Required /Desired
Amount
of Experience
High School diploma or equivalent
Required
0
Excellent customer service skills
Required
1
Years
General knowledge of and ability to operate a telephone and cash register
Required
1
Years
Basic knowledge of clerical procedures methods and principles
Required
1
Years
Proficient in office software including Microsoft Outlook Microsoft Excel and Microsoft Word
Required
1
Years
Proficient with modern office equipment including computer fax machine and scanners
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