SAP iXp Intern - Technical Support
SAP iXp Intern - Technical Support
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Job Description
What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from. Apply now!
About the SAP Internship Experience Program
The SAP Internship Experience Program is SAPs global strategic paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP
Culture of collaboration: meet with mentors make new friends across the globe and create a thriving personal network.
Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions diverse subject matter experts and project deliverables.
Gain visibility: with SAP Internship Experience Program in your title youll have a global network of SAP leaders entrepreneurs and career development opportunities at your fingertips.
Meet your team
The Support Center CEE (Central Eastern Europe) has employees in five locations: Belgrade Bratislava Budapest Gliwice and Prague.
Comprising over 500 support engineers interns and more than 30 leaders we cover nearly all SAP Products and have teams from all Technical Support Solution Areas. Our locations also boast strong Innovation and Employee Engagement teams that help to foster an innovative spirit and ensure the well-being of everyone.
SAP Technical Support delivers firstclass support to complete SAP Portfolio:
Handlingcustomer support incidents (24x7)
Providingtechnical support with deep analysis
Providingreal time support
Our Proactive Services:
Creatingand sharingknowledge with customers
Testing and validating new products and functionalities
Developing Supportability Tools
What youll do
Position title: SAP iXp Intern - Technical Support
Location: Budapest Hungary
Duration: min. 12 months - during the whole internship a full-time active student status is required (aktv nappali hallgati jogviszony)
Time schedule: min. 24 hours/week (possible schedules: 24 / 32 / 40 hours per week)
Monitoring and distributing customer tickets and help to fulfil Service Level Agreement
Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
Taking ownership of basic technical issues
Providing direct technical assistance for customers via our Customer Service System
Ability to work at least 3 days/week
What you bring
Active full-time student status at a Hungarian university (BSc. / MSc.)
Fluency in Hungarian very goodspoken and written English language skills
Ability to work in teams of multicultural nature
Excellent analytical and problem solving skills
Customer and quality focus
Ready for continuous learning and improvement
Open personality and professional communication style
Internship in IT field is a plus
We are SAP
SAP innovations help more than 400000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with 200 million users and more than 100000 employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP we build breakthroughs together.
Our inclusion promise
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: Americas:or APJ: EMEA:.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:427702 Work Area: Customer Service and Support Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #SAPNextGen
Required Experience:
Intern
Employment Type
Full-Time
