Facility Manager
Facility Manager
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Job Description
Job Description Summary
As the Facility representative at the country level you will ensure Facility Operations are run smoothly oversee maintenance and ensure compliance with HSE standards manage vendors ans assess KPIs while working with procurement to ensure cost effective services. You are responsible for coordinating activities with landlords to run small projects & collaborate with internal stakeholders to ensure customer satisfaction.Job Description
1. Facility Operations & Customer Engagement
Ensure the workplace is comfortable and productive for employees.
Collect and act on customer feedback to improve workplace satisfaction.
Manage space allocations office moves and seating arrangements according to business needs.
Address daily facility issues ensuring reliable and efficient site operations.
2. Maintenance & Compliance
Monitor health safety and energy usage to improve efficiency and sustainability.
3. Vendor and Service Management
Work with procurement to ensure cost-effective services.
Manage providers for cleaning security landscaping food services etc. and assess their performance using metrics like SLAs and KPIs.
Negotiate contracts and identify opportunities for cost reduction.
4. Workplace Support Services
Supervise non-technical services such as reception mail delivery cleaning pantry management office supplies and transportation.
Coordinate services like parking shuttle management and gym operations.
5. Health Safety and Environment Compliance
Ensure facilities meet health safety and environmental standards.
Promote a positive safety culture and proactively mitigate risks.
6. Real Estate Management
Communicate with landlords on building maintenance and sustainability improvements.
Handle lease-related negotiations with Procurement and Legal.
Collaborate on service delivery and improvements.
7. Metrics and Reporting
Track and report key performance indicators (KPIs) such as financial results customer satisfaction and energy efficiency.
Provide insights on space usage service quality and cost efficiencies.
Experience / Skills Required
Technical Expertise: 5 years experience in facility management (preferably in pharmaceuticals or related industries) with knowledge of operations finance and maintenance.
Leadership: Ability to lead projects and vendor teams effectively.
Vendor Management: Skills to select vendors negotiate contracts and ensure high performance.
Problem-Solving: Proactively resolve challenges to ensure business continuity.
Communication: Strong interpersonal skills to interact with stakeholders and employees.
Education: Bachelors in Business Administration Finance Architecture or Engineering (engineering is recommended for specific sites).
Languages: Fluent English and Italian
Why Novartis:Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this With ourpeople. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: can find everything you need to know about our benefits and rewards in the Novartis Life Handbook( to Diversity and Inclusion:
Novartis is committed to building an outstanding inclusive work environment and diverseteamsrepresentative of the patients and communities we serve.
Join our Novartis Network:If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities join the Novartis Network here: Desired
Design And Construction Management Facility Management Finance Management Influencing And Persuading Knowledge Of Creating Strategic Partnerships Real Estate Management Supplier Relationship ManagementRequired Experience:
Manager
Employment Type
Full-Time
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