Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Great company. Great people. Great opportunities.
If you would like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As a Hub Operation Manager at United Rentals you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the branch district and region leadership you will provide the supervision needed to ensure safety branch metric performance and Rental Flow efficiency while contributing to world-class sales and customer service support. You will have P&L responsibility with the goal to drive profitable growth.
What youll do:
Drive a culture of safety and discipline through leadership compliance accountability communication and personal responsibility
Understanding of OHSA or Canadian excavation safety standards
Execute daily operations plan
Ensure order accuracy and timely order processing
Maintain a clean organized and safe facility
Ensure driver compliance and vehicle maintenance
Ensure the team gets the tools and equipment they need and they are adequately maintained
P&L responsibility and implementing actions to achieve financial objectives
Fleet sourcing by using and supporting the tools available
Fleet management and suggested capital investment
Always support processes procedures and communications that lead to first class customer experiences
Drive branch metrics by determining root causes and opportunities for improvement and providing coaching and feedback to staff
Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process
Ensure the team is trained on quality standards technical product specifications and repair and maintenance processes
Support and accountably to and from the district sales team and ERPDM on the order submittal process
Ensure on-time delivery and pickup of engineered systems
Manage employee schedules to allow for order delivery fleet maintenance and product training
Lead plan measure and continuous improvement of Hub processes
Lead existing and new product innovation in terms of rental flow process product support and maintenance training.
Be a supporter and contributor to standardized HUB processes throughout the Region.
Become an expert on our computer systems and technology tools
Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
Other duties assigned as needed
Requirements:
Advanced degree preferred
3 years operational experience preferred
3 years working in a team driven technical product support capacity
Supervision and leadership experience (2 years) preferred
P&L understanding preferred
Basis knowledge of welding and equipment repairs
Basic knowledge of the mechanical and hydraulic workings of construction equipment
Trench Safety product experience preferred but not required
Strong motivational and leadership skills
Superior customer service teamwork and verbal/written communication skills
Computer and technology skills proficient in Microsoft Office (particularly Excel)
Some travel required (approximately 20%)
Valid drivers license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals policies and procedures.
Why join us
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
Manager
Employment Type
Full-Time
