Project Manager - Global Business IT
Project Manager - Global Business IT
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Job Description
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic
Aperia 10 Kallang Avenue Tower 2 11-10/18
339510 Singapore
DHL Express - a company that connects people!
What makes DHL great Our People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No.1 Worlds Best Workplace by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today
Role Purpose
The primary purpose of this role is to drive the definition of solutions products and applications that are both functionally and technically fit for purpose. This includes ensuring that solutions are delivered using the most appropriate technology and optimal design for the defined scope. Additionally the role will provide essential technical expertise to facilitate the successful deployment of these solutions.
How will you contribute to the success of DHL
Lead direct manage and implement specific projects relating to DHL Express Data programs. Responsible to ensure that projects are completed on time within budget and produce results meeting expectations of customers and other stakeholders.
Manage DHL Express Data applications and capabilities with a focus on the needs of our customers and the business.
Drive resolution of trending problems impacting service in conjunction with the countries regional and global functions.
Think out-of-the-box to provide alternative but compliant solutions when opportunities are identified.
Participate in strategy discussions global workgroups and project boards in support of the achievement of the initiatives goals.
Drive standards around data protection data quality compliance and version control and ensure implementation meets internal DHL operational requirements (Global SOP).
Coordinate globally for the development implementation of DHL Express Data solutions ensuring appropriate technical operational and training.
Ensure the projects direction and progress are communicated to all stakeholders.
Set up the project and relevant project organisation with the support of the Domain leadership.
Manage business and project risks including the development of contingency plans according to the needs of the projects being managed.
Participate where necessary in centrally delivered user training to ensure users are fully capable of using the new processes and systems to the optimum level.
Conduct/facilitate (where necessary) workshops to define the requirements and scope of the project.
Provide sufficient training on DHL Express Data applications and capabilities to relevant stakeholders (country regional or global level).
Conduct/facilitate (where necessary) reviews to assess the success of the project.
Do you have what it takes
University degree in Business Project Management or Information Technology preferred.
Agile Project Management Certification is a plus.
Highly motivated team player with strong analytical skills.
Flexible diplomatic and sensitive to cultural differences.
Positive attitude with a dedication to customer satisfaction.
Familiarity with web technologies (HTML CSS JavaScript jQuery).
Experience with ServiceNow OpenShift Red Hat Decision Manager Oracle DB SharePoint Jira and Confluence. Knowledge of GDPR ISMS data security and Power BI is a plus.
4-8 years of project management experience preferably in logistics or transportation.
Proven track record in delivering complex solutions and managing project budgets.
Strong communication presentation and negotiation skills.
In-depth knowledge of express operations processes and business acumen.
Required Experience:
IC
Employment Type
Full-Time
