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You will be updated with latest job alerts via emailEUR 2600 - 2900
1 Vacancy
At Wakuli were rebuilding the coffee chain. That means fairer prices for farmers better coffee for drinkers and a brand thats making a real dent in a stale industry. Were growing fast and we want our stores to grow with the same energy and focus as the rest of the company.
Thats where you come in.
Were looking for a strong driven Multi-Store Manager to help us expand our company culture create consistency and drive performance across three of our stores in Amsterdam.
You manage the daily operation across multiple locations lead teams with clarity take initiative and are accountable for short: wed expect you to combine operational excellence with people-first management to ensure we can build strong teams that support our brand & values.
Youre responsible for three Wakuli locations in Amsterdam each with a team of 58 baristas and a Lead Barista managing the daily operations. Your role is to coach guide and challenge them to make their store better each week.
This means:
Leadership and team development
You guide your Lead Baristas with coaching clarity and structure
You attract new talent and are in charge of hiring onboarding and developing new (lead) baristas
You create a team culture people want to be part of: fair ambitious and energised.
You lead performance conversations and raise the standard across all stores.
Customer experience and culture
You ensure every customer gets the full Wakuli experience: great coffee a welcoming vibe and a team that works well together
You help bring consistency in service and energy across your stores
You stay close to what happens on the floor and support when needed
Operations and results
You own the performance of your stores: daily sales waste staff capacity and store quality
You support scheduling (created by Leads) and help balance capacity across locations
You monitor stock safety reporting and process and take action where needed
You surface risks and opportunities early and keep things moving forward
This is a role for someone whos done the work of leading a (retail) team. You know what good leadership and great customer experience looks like and youre ready to bring it into every store you touch.
3 years of experience leading teams in hospitality retail or operations
A track record of managing people: coaching holding accountable growing performance
Strong operational instincts. You see problems before they escalate
A sharp sense of ownership structure and service quality
Fluency in English (Dutch is a plus)
Availability of 3238 hours/week including at least 1 day on the weekend
A key role in a fast-scaling impact company
A steep learning curve and plenty of growth opportunities. We have doubled in size in the last year which comes with lots of opportunities
A team of 110 impact-driven colleagues from 30 countries
Direct access to our coffee producers and full coffee value chain
Monthly salary between 2.600 and 2.900 (based on 38 hours)
And of course unlimited good coffee
We lead with purpose. We are direct but kind. We give feedback to help each other grow. We make mistakes but we own them. We move fast but we dont move alone.
We live by three principles:
We make each other better
We sharpen our focus
We keep pace as one team
If that sounds like you wed love to meet. Lets start with a cup of coffee!
Your application has been successfully submitted!
Required Experience:
Manager
Full-Time