Change Lives. Restore Dignity. Build Hope.
Are you driven by compassion and a desire to walk alongside men experiencing homelessness through some of lifes most complex challenges
About The Role
The Salvation Army Australiais seeking a dedicatedCase Managerto join our committed team atFlagstaff and The Open Door two vital residential facilities providing safe short-term accommodation and holistic support to men facing homelessness.
As aCase Manager youll provide tailored practical and emotional support for men navigating homelessness. Youll empower them to set and achieve goals access long-term housing and rebuild their lives one step at a time.
About the Services
Flagstaffsupports up to 64 single men
The Open Dooraccommodates 37 single men
Both facilities offer short-term transitional housingand comprehensive case management
Our services are grounded in person-centred strengths-based and trauma-informed practice
We work as a collaborative trans disciplinary teamalongside external partners to achieve sustainable housing outcomes
Reporting to the Team Leader this is apermanent full-timeposition based in North Melbourne and Flagstaff VIC.
Compensation is in accordance withSCHADS Award Level 5.
About You
Youre an emotionally intelligent professional who believes in the potential for change and understands the complexities of homelessness prioritising dignity safety and support for every individual.
You Will Successfully
Build strong respectful relationships and develop personalised case plans that support independence and resilience
Deliver outreach-based support and facilitate warm transitions into long-term housing
Advocate on behalf of clients to access health housing legal education and well-being services
Work collaboratively with internal teams and external agencies to ensure coordinated inclusive care
Maintain accurate documentation and contribute to service quality innovation and development
You Will Have
A degree in Social Work Psychology or a related field
Experience in case management and supporting people experiencing homelessness
Knowledge of trauma-informed strengths-based and person-centred approaches
Excellent interpersonal advocacy and conflict resolution skills
Experience working collaboratively with community agencies and housing providers
Current Australian Drivers Licence
An Employee Working with Childrens Check
What We Offer
The Salvos offer eligible employees a well-balanced package of meaningful benefits including:
- Salary packaging up to $15900 tax free $2650 meal entertainment benefit;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
A role where your story is your strength
A culture grounded in integrity compassion respect diversity and collaboration
Be Part of Something Bigger
At The Salvation Army were not just filling a position. Were looking for someone who believes in people who sees the human behind the hardship and who is committed to making a real and lasting impact.
This is more than a job. Its a chance to truly change livesand help restore hope dignity and independencein those who need it most.
Apply nowto join our mission to bring light dignity and hope to those experiencing homelessness.
Enquiries Only
If you would like a copy of the position description please contact and if you would like to discuss the role please contact