Project Manager, Revenue Cycle - Rev Cycle Admin - Full Time 8 Hour Days (Exempt) (Non-Union)

The Project Manager Revenue Cycle reports directly to the Chief Revenue Officer and is responsible for delivering a wide range of project management and operational support across the full spectrum of revenue cycle operations. This position manages a portfolio of projects aimed at improving patient access billing collections charge integrity and reimbursement outcomes. Key responsibilities include project planning execution status reporting stakeholder coordination and risk mitigation. The Project Manager will work cross-functionally with Finance PMO IT Revenue Cycle (ITRC) Project Managers and clinical and operational leaders to ensure successful project outcomes and sustainable operational improvements. This role plays a critical part in advancing technology integration supporting enterprise initiatives and promoting data-driven decision-making across the Revenue Cycle. The ideal candidate will bring expertise in project and portfolio management healthcare systems implementation and change management in large-scale complex healthcare organizations.

Essential Duties:

• Lead and manage multiple revenue cycle projects from initiation through completion ensuring alignment with strategic goals and timelines.
• Collaborate with cross-functional teamsincluding Finance PMO ITRC Patient Access HIM Billing and Clinical Operationsto define project objectives scope and deliverables.
• Develop comprehensive project plans timelines and resource allocations and maintain accountability for project execution and outcomes.
• Identify and manage project risks issues and dependencies; ensure proactive mitigation strategies are in place.
• Conduct regular project status meetings and provide timely updates to stakeholders including executive leadership and department heads.
• Coordinate and facilitate stakeholder engagement including the scheduling of meetings preparation of agendas and documentation of meeting notes and action items.
• Prepare and distribute clear and effective project communications including dashboards timelines decision logs and issue trackers.
• Monitor and report on project performance using KPIs dashboards and other analytic tools to ensure progress toward desired outcomes.
• Ensure compliance with internal policies external regulatory requirements (e.g. HIPAA CMS) and payer-specific billing rules.
• Drive operational readiness by supporting training workflow redesign and change management related to new technologies processes or initiatives.
• Partner with leadership to assess project impacts and sustainability and contribute to post-implementation reviews and continuous improvement.
• Performs other duties as assigned.

Required Qualifications:

• Req Bachelors Degree in Healthcare Administration Business Information Systems or a related field.

• In lieu of Bachelors degree additional 2 years of direct project management/healthcare revenue cycle operations related experience.

• Req 5 years of progressive project management experience with at least 3 years in healthcare revenue cycle operations.

• Req Proven track record managing large cross-functional projects in a healthcare provider setting including technology implementation workflow optimization and process redesign.
• Req Strong understanding of revenue cycle functions such as registration coding billing A/R denials and collections.
• Req Experience collaborating with IT and Finance teams in healthcare organizations.
• Req Excellent written verbal and interpersonal communication skills.
• Req Proficiency in project management tools such as Microsoft Project Smartsheet or equivalent.
• Req Ability to work effectively in a matrixed environment and influence without direct authority.
• Req Experience working in or with integrated delivery networks (IDNs) academic medical centers or large health systems.
• Req Familiarity with the regional payer landscape and reimbursement structures (Medi-Cal Medicare managed care etc.).

Preferred Qualifications:

• Pref Masters degree In MHA MBA MPH or related field.
• Pref Experience with Epic Cerner or other enterprise EHR and billing systems.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Pref Specialty Certification PMP Lean Six Sigma or equivalent project/process improvement certification.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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