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We are seeking a talented IT Business Analyst to join our Technology team at Marsh McLennan. This role will be based in our Kuala Lumpur office. This is a hybrid role that has a requirement of working at least three days a week in the office.
This role is part of our technology team supporting the development and delivery of online medical claims and member enrollment solutions for Korea and Japan. You will collaborate closely with business leaders vendors and technical teams to identify business needs define process requirements and system specifications and implement the solutions.
We will count on you to:
Act as a bridge between business stakeholders and technical teams translating business needs into clear requirements and user stories ensuring the successful delivery of product solutions.
Provide traceability of business requirements to IT solutions and ensure system testing encompasses existing capabilities as well as future functional requirements.
Analyze design redesign and document as is and to be business processes.
Ensure that all documentation is thorough accurate and adheres to organizational standards including process maps and user stories.
Ensure the development team has a clear understanding of the requirements.
Support testing and validation of product features to ensure they meet business needs.
Conduct or facilitate acceptance testing with the user community including developing UAT test scenarios and scripts.
Develop and deliver training and supplemental materials providing support to end-users and internal teams as needed.
Partner with Business/IT to define and manage scope for each release.
Support the product lifecycle from planning to deployment including prioritization and backlog grooming.
What you need to have:
Bachelors degree or equivalent experience.
Proven experience fulfilling the role of a Business Analyst within the insurance industry.
Demonstrable experience across a range of projects both technology and non-technology.
Strong business requirements analysis written presentation and communication skills.
Practical experience with SQL database queries.
Over 5 years of experience analyzing business problems and designing solutions.
Ability to elicit articulate and document process models requirements and business scenarios using user stories.
Stakeholder management skills with a proven ability to gain consensus and sign-off.
Ability to build strong working relationships with IT and business managers.
Ability to speak Japanese or Korean is preferred.
What makes you stand out:
Experience working in fast-paced dynamic environments with rapidly emerging requirements.
Experience working on international projects particularly related to Korea or Japan.
Strong collaboration and stakeholder engagement skills to support cross-cultural and cross-functional teams.
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
IC
Full-Time