Senior Advanced Services Engineer - Middleware
Senior Advanced Services Engineer - Middleware
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Job Description:
As a Senior Advanced Services Engineer you will play a critical role in delivering high-quality technical services to Oracles clients. You will leverage your deep technical expertise to support design and implement complex solutions ensuring customer success and satisfaction.
Key Responsibilities:
- Customer Solutions: Develop a deep understanding of customer requirements and design innovative solutions to meet their business needs.
- Implementation and Support: Oversee the implementation of complex systems and provide ongoing support to ensure optimal performance and customer satisfaction.
- Problem Resolution: Address and resolve critical issues that may arise during implementation or post-implementation phases.
- Consulting and Advisory: Act as a trusted advisor to clients offering strategic and technical advice to enhance their use of Oracle products and services.
- Knowledge Sharing: Mentor and train junior engineers sharing best practices and technical knowledge.
- Continuous Improvement: Stay updated with the latest industry trends technologies and best practices to continuously improve service delivery.
Qualifications:
- Education: bachelors or masters degree in computer science Engineering or a related field. Advanced degrees (e.g. MBA Ph.D.) are a plus.
- Experience: Relevant experience in IT with a significant portion in advanced technical roles involving complex implementations and support.
- Technical Skills:
- Extensive experience with Oracle products and technologies including Oracle Cloud Infrastructure (OCI) SOA and BPEL OSB ODI and Oracle Integration Cloud (OIC).
- Strong knowledge of cloud architecture infrastructure and platform solutions.
- Familiarity with cloud security cloud migration and deployment.
- Knowledge of database skills networking DevOps and automation.
- Hands-on experience with programming languages such as Java Python and others.
- Experience in Data Management and Data Architectures is a plus.
- Certifications:
- Relevant Oracle certifications (e.g. Oracle Cloud Infrastructure Oracle SOA) are highly desirable.
- Relevant technical certifications in cloud architecture and infrastructure
- Familiarity with third-party architecture frameworks (e.g. TOGAF).
Skills:
- Problem-Solving: Strong analytical skills with the ability to solve complex technical issues. Ability to understand complex customer ecosystems and translate needs into solutions.
- Communication: Excellent verbal and written communication skills with the ability to present complex technical concepts to non-technical stakeholders.
- Customer Focus: Strong customer service orientation with a commitment to customer success and satisfaction.
- Languages: Fluency in English and Portuguese.
Career Level - IC4
Required Experience:
Senior IC
Employment Type
Full-Time
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