The QA Specialist will support quality assurance activities across all FLS manufacturing operations in the Americas region (NAMER & SAMER). This role ensures alignment with the global Quality Management System (QMS) leads non-conformance and audit processes and drives continuous improvement initiatives to strengthen product quality and operational excellence.
Responsibilities:
- Develop and maintain the site-level Quality Management System (QMS) documentation across manufacturing units ensuring compliance with ISO 9001 and FLS procedures.
- Plan and perform regular internal quality audits in coordination with HSE ensuring adherence to IMS requirements and facilitating timely corrective actions.
- Lead the Non-Conformance (NC) Management process across the region using the Intelex applicationtracking issues performing root cause analysis and driving horizontal deployment of corrective actions.
- Monitor and report key Quality KPIs such as NC closures defect rates Cost of Poor Quality (COPQ) and process capability. Provide guidance and support to sites for target achievement.
- Drive and support continuous improvement initiatives using Lean Six Sigma and Value Stream Mapping (VSM) to enhance manufacturing efficiency and product quality.
- Prepare for and facilitate external audits (ISO customer and third-party) ensuring readiness and ongoing compliance with certifications.
- Deliver training and guidance to site-level teams on Intelex tools problem-solving methods quality fundamentals and audit preparedness.
What you bring
- Bachelors degree in Engineering Industrial Quality or a related technical discipline.
- Minimum 35 years of experience in Quality Assurance within a manufacturing environment.
- Proven experience with ISO 9001 internal auditing and non-conformance management.
- Proficiency in using quality management software systems (e.g. Intelex) and problem-solving tools (8D Fishbone 5 Whys etc.).
- Working knowledge of Lean and Six Sigma methodologies (certification preferred).
- Strong interpersonal communication and presentation skills in both English and Spanish.
- Willingness and ability to travel frequently across the Americas region.
What we offer
Great salary
Superior Benefits
Development Plant
Hybrid Work System
FLSmidth is the leading supplier of engineering equipment and service solutions to customers in the mining and minerals industries for more information please visit Experience:
Unclear Seniority