HUD Service Coordinator - Part-Time in Platteville

LSS of WI & Upper MI is currently seeking a Service Coordinator to serve our tenants residing at Jenor Towers in Platteville. Our Service Coordinators connect residents with resources in the community provide monthly presentations on issues in the community and connect residents with recreational programming anddevelop and arrange educational/preventative health programs.

The Service Coordinator program is designed to promote and support self-sufficiency and independence of those individuals residing in properties facilitating a variety of support services within the residential community.

Under the direction of the Program Supervisor the Service Coordinator provides information and referrals to community connections to tenants following guidelines as defined in the HUD Housing Handbook Section 202 who need supportive community services to maintain self-sufficiency.

This is a part-time position at 20 hours/week with flexible scheduling. The position will support residents at Jenor Towers located at 75 N. Oak Street Platteville WI 53818.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Provide general informal case management including intake and referral services to all tenants needing such assistance when from case management is not available.
• Assessment of health psychological and social needs. Development of an individually tailored case plan for services and periodic reassessment of the tenants situation.
• Establishes linkages with all agencies and service providers in the community: shops around to determine/develop the best deals in service pricing to assure individualized flexible and creative services for the involved tenant(s).
• Sets up a directory of providers for use by both project staff and tenants.
• Refers and links the tenants to service providers in the general community; these are for example case management personal assistance homemaker meals on wheels transportation counseling occasional visiting nurse preventative health screening/wellness and legal advocacy.
• Educates tenants on service availability application procedures client rights etc. providing advocacy as appropriate.
• May develop case plans in coordination with assessment services in community.
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.
• May set up volunteer support programs with service organization in the community.
• Helps other tenants build informal support networks with other residents family and friends.
• May provide training to project tenants in the obligation of tenancy or coordinate such training.
• May educate other staff on the management team on issues relating to aging in place and service coordination to help them better work with and assist the tenants.
• Presents workshops or informative sessions to tenants on subject of tenant interest.
• Demonstrate the ability to work with tenants the agency and the community in a positive manner as well as the ability to work independently.
• Performs other duties as assigned.

ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):

• Must comply with agency and departmental policies and regulations
• Must relate to individuals and families of varied ethnic and cultural backgrounds ages and economic circumstances with respect and dignity.
• Must support the Mission Vision and Values of the Agency.

PERKS:

• Mileage reimbursement
• Paid Time Off
• Service Awards and Recognition
• Ability to Contribute to 403B
• Calm Wellness App Premium Access
• Early Earned Wage Access with UKG Wallet
• LSS makes annual raises a priority for employees
• Employee Assistance Program

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Upon offer candidates must successfully complete the necessary background caregiver medical and any other checks required according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Bachelors degree in social work sociology psychology or related field or an equivalent combination of education and/or experience is required with at least 3 years of related experience to include experience working with the older adult population. Working knowledge of supportive services and other resources for older adults and/or persons with disabilities is preferred.

CERTIFICATES LICENSES REGISTRATIONS:

Must have a valid drivers license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

Ability to communicate both in verbal and written format effectively and efficiently in job. Ability to read write analyze and interpret to complete all required intervention and goal process documentation by established timeframes. Must write progress reports and clearly communicate to external customers the effectiveness of services. Ability to document in neat legible accurate and objective and consistently reflect the services provided.

COMPUTER SKILLS/TECHNOLOGY:

Working knowledge of computers to allow employee to access computer systems and applications to complete timecards read and respond to email and complete required on-line training.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to frequent bending/stooping crouching kneeling and crawling.

This position works in an air-conditioned office environment. The noise level in the work environment is usually moderate. May occasionally be exposed to chemical fumes such as paint and carpet cleaning. May enter clients apartment and be exposed to smoke and common house hold allergens such as dust mildew and pets. The incumbent may also be exposed to outdoor weather conditions when traveling on company business.

The above is not an all-encompassing statement of duties responsibilities and requirements for this position.

TRAVEL: Day to day travel is required.

LSS is an Equal Opportunity Employer (EOE).

Required Experience:

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