Senior Product Marketing Manager, Supplier Engagement

Were looking for a Senior Product Marketing Manager Supplier Engagement to significantly drive the growth and performance of our existing supplier base. This role is all about maximising value from our current operators to enhance our catalog quality. If youre passionate about empowering partners and ready to make a substantial impact on an industry-leading marketplace we want to hear from you.

What Youll Do

As a Senior Product Marketing Manager Supplier Engagement youll be instrumental in helping our suppliers thrive on our platform. Your core responsibilities include:

• Drive Supplier Growth & Optimisation: Collaborate with internal teams to help existing suppliers optimise their listings effectively use our tools and increase their earnings. Youll translate deep operator insights into actionable product and marketing initiatives.

• Maximise Availability & Expand Catalog: Lead efforts to expand available tours across our catalog.

• Boost Special Offers & Promotions: Develop and execute strategies to encourage operators to utilise our special offer tools.

• Elevate Listing Quality & Adoption: Champion operator adoption of features that elevate their listings ensuring best-in-class presentation through high-quality media (images & video) improved Listing Quality Scores and Product Tagging.

• Enhance Supplier CRM Lifecycle: Partner strategically with marketing teams to refine and optimise our supplier lifecycle CRM programs.

• Deliver Actionable Performance Insights: Empower operators with crucial data for their business decisions by working with relevant teams to deliver key operator insights.

• Lead New Feature GTM for Existing Operators: Plan and execute GTM strategies for introducing new features to our current operators. Ensure deep understanding of benefits effective communication and high adoption rates.

Why This Role Is Critical

Unlocking the full potential and maximising the value of our existing operator base is essential for sustained and accelerated growth. This senior role ensures we maximise revenue from our current catalog empower our partners and efficiently drive incremental business impact by fully leveraging the assets we already have.

Qualifications

Were looking for an experienced leader with:

• 5 years in product product marketing and/or marketing with a strong focus on strategic impact in a B2B or marketplace context.

• Proven success translating complex business challenges into compelling value propositions and impactful marketing messaging.

• Demonstrated capacity to craft and execute holistic growth programs that drive adoption engagement and retention.

• Strong track record of translating supplier/customer needs into innovative product ideas or feature adoption strategies that result in widely adopted solutions.

• Willingness and ability to work with teams across multiple time zones (e.g. US and Europe).

You Are

• Deeply Customer Oriented: You will be able to understand our operators challenges and opportunities consistently championing their needs.

• An Exceptional Communicator: Verbally in writing and visually you distill complex information into clear persuasive narratives.

• A Highly Collaborative Leader: You partner effectively across diverse internal teams (e.g. Product Sales Partner Success Marketing) to achieve solutions.

• Resilient & Adaptable: You thrive in dynamic fast-evolving environments with a degree of ambiguity.

• Rigorously Curious and Analytical: You question assumptions and support your insights with robust data.

An Inspiring Colleague: Youre a valued team member who shares experience seeks growth and fosters a positive inclusive culture.

• Competitive compensation packages (routinely benchmarked against the latest industry data) including base salary and annual bonuses
• Work your way with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team with the option to join on-site as often as youd like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
• Travel perks. We believe that travel is employee development so we provide discounts and more.
• Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
• Health benefits. We offer great coverage and competitive premiums.

• We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
• Were relentlessly curious. We push beyond the usual the known the thats just how its done.
• Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
• We serve our customers always. We listen question respond and strive for wow moments.
• We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.
• Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.