Internal Firm Services - Technology - Applications - Business Analyst- Manager

Industry/Sector

Specialism

Management Level

Job Description & Summary

Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning budgeting execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Professional certifications like CBAP (Certified Business Analysis Professional) PMI-PBA or Agile certifications (CSPO PMI-ACP).
Bachelors degree in Computer Science/ Computer Application/ Business Administration/ Information Technology or related fields.
Knowledge of software development life cycle (SDLC).
Experience working in cross-functional or global teams.
Ability to manage multiple priorities and meet deadlines.

Key Responsibilities:

- Oversee the end-to-end lifecycle of the application portfolio including assessment rationalization integration and retirement of business applications. Conduct detailed business process analysis and mapping.
- Collaborate with business stakeholders to gather analyze and validate business requirements. Engage with business leaders and stakeholders to understand evolving business needs align application investments and identify opportunities for portfolio enhancement.
- Work closely with project managers developers quality assurance and other teams to ensure successful delivery of solutions. Perform gap & risk analysis and feasibility studies.
- Leverage business analysis methodologies and tools to ensure that application solutions are designed implemented and maintained in alignment with strategic objectives. Document workflows use cases and system requirements using appropriate tools and standards.
- Utilize Solution Manager or equivalent platforms to document design and manage application solutions and related processes. Translate business needs into clear and detailed functional specifications and user stories.
- Champion data-driven decision-making by analysing application usage performance and value to the business recommending optimizations where needed.
- Foster cross-functional collaboration to ensure seamless integration and interoperability across the application ecosystem.
- Promote best practices in application governance risk management and compliance. Stay updated on industry trends standards.
- Lead mentor and develop a team of business analysts to deliver high-quality solutions within a hybrid work environment.

Desired Skills and Abilities:
- Strong understanding of business structure processes and IT systems.
- Ability to present information in an influencing manner to senior leadership and all business stakeholders.
- Ability to provide creative solutions and Analytical decision making.
- Experience with Business Process Model and Notation Flowcharts.
- Stakeholder management.
- Proven planning and organization skills creating own work schedules prioritizing workload preparing in advance and setting realistic timescales.
- Adaptable to new/different strategies programs technologies practices cultures etc. Comfortable with change able to easily make transitions.
- Proven experience as a Business Analyst or similar role for 7 years.
- Proficient in requirement gathering techniques and documentation.
- Familiarity with Agile and Waterfall project methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication interpersonal and negotiation skills.
- Ability to translate complex business needs into clear technical requirements.
- Experience with tools such as JIRA/ Confluence/ ServiceNow MS Visio or other modelling/ documentation tools.

Travel Requirements

Job Posting End Date