Service BDC Representative
Service BDC Representative
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Job Description
Were hiring a Service BDC Representative to join our team at CastleChrysler Dodge Jeep Ram of Naperville.
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
- Prior dealership experience is preferred
- Experience in customer service or related position
- Saturday Availability
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
What We Offer
- 401(K) profit sharing
- Major medical (50% employeepaid premium)
- Dental
- Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Life Insurance Property & Casualty Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
BDC Representative: $16-$18 per hour
We are looking for qualified quality people who are ready to start their career within our family.
To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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