Will Call Specialist
Will Call Specialist
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1 Vacancy
Job Description
Rexel USA is recognized as a Great Place to Work!
Rexel USA is a leading distributor of electrical supplies services and solutions which includes the following companies: Rexel Gexpro Platt & Mayer.
A career with us offers professional growth career advancement unlimited opportunities to learn and enjoy the work we do.
This position offers a MONDAY TO FRIDAY SCHEDULE PAID HOLIDAYS & PAID TIME OFF! Join our team and youll be home to play on the weekends!
The Position of Will Call Specialist will be based out of our Norcross GA Location!
Summary
The Will Call Specialist is responsible for picking and processing of orders for customer/branch will call small package and freight outs. Responsible for handling all processing of orders paperwork and procedures as necessary.
What Youll Do
- Must behave consistently with the Companys Core Competencies Polices Procedures and focus on safety
- Utilize RF (Radio Frequency) hand-held devices and printer during the picking process
- Perform daily machine check list and operate any material handling equipment safely and efficiently as required
- Efficiently and accurately pick label and stage orders for customer/branch will call small packages and freight out orders for outbound shipments and/or will call pick up
- Properly handle move stack and/or pack various types of merchandise for pick up or shipment
- Ensure products are free of damage
- Carry or transport orders to the will call or small package staging areas with any material handling equipment as needed
- Accurately process all small package shipments
- Collect all will call paperwork and signatures
- Interact with customers and branch drivers in a polite professional manner
- Properly use and understand all computer programs and hardware necessary for completion of the job task
- Report any damage to electronic hardware material handling equipment and the Distribution Center immediately to a Supervisor
- Perform other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities duties knowledge skills and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position with or without reasonable accommodation demonstrate commitment to effective customer service delivery integrity and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What Youll Need
- High School or GED
- 1 years of customer service distribution center or similar experience
- Certification to operate forklift hand truck pallet jack and other warehouse equipment preferred
Knowledge Skills & Abilities
- Customer oriented and motivated with excellent communication organization and problem-solving skills
- Ability to exhibit a positive friendly and helpful attitude with customers and to be sensitive to their needs
- Excellent computer skills including demonstrated experience with Microsoft Office (Excel) automated order entry systems and other internet-based tools
- Product knowledge a plus
- Warehouse Management System (WMS) AS/400 or other systems knowledge a plus
- Must have good work approach and be flexible when it comes to assigned job functions
- Must be able to work in a team environment and self-motivated
- Ability to carry out instructions furnished in written oral or diagram form
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- Ability to read and understand RF scanning devices
- Bilingual in Spanish is preferred
- Ability to work overtime
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
- Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Constantly at least 51%
- Exposed to electrical hazards; risk of electrical shock None
- Handles or works with potentially dangerous equipment Constantly at least 51%
- Travels to offsite locations None
Physical Demands
- Sit: Must be able to remain in a stationary positionFrequently 21% to 50%
- Walk: Must be able to move about inside/outside office or work locationConstantly at least 51%
- Use hands to finger handle or feel: Operates a computer and other office machineryConstantly at least 51%
- Stoop kneel crouch or crawl: Must be able to crouch down to stock shelves pick up boxes or position ones self to maintain computers in the lab/under desks/ in server closetOccasionally up to 20%
- Climb or balance: Must be able to ascend/descend on a ladder forklift pallet jack or other warehouse equipmentConstantly at least 51%
- Talk hear taste smell: Must be able to use senses toeffectively communicate with co-workers and clients and detect hazardous conditionsConstantly at least 51%
Weight and Force
- Up to 10 pounds Constantly at least 51%
- Up to 25 pounds Constantly at least 51%
- Up to 50 pounds Frequently 21% to 50%
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include:
- Medical Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance Legal Assistance Critical Illness Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities We like to promote from within
Will Call Specialist
154656
NorcrossGA
Mayer
Supply Chain
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We are committed to creating a culture of belonging and an inclusive workplace where everyone is valued treated with dignity and respect and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation email or call
Required Experience:
Unclear Seniority
Employment Type
Full Time
