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Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20000 brands like McDonalds Ford Motor Company and Delta Air Lines rely on Emplifi to enable connected empathetic experiences for the modern consumer across marketing commerce and care. Headquartered in New York Emplifi is a partner to major social media networks and digital platforms including Google Meta LinkedIn TikTok and Snapchat. For more information visit .
User-Generated Content (UGC) refers to authentic photos videos and reviews created by real customers about a brand or product. Emplifis UGC platform helps brands boost engagement and drive sales by showcasing this content. With AI-powered tools its easy to find manage and display UGC across social and eCommerce channels. The platform makes it simple to turn real customer experiences into shoppable galleriesbuilding trust increasing conversions and improving the overall customer journey.
About the QA Team
Our QA Team provides QA engineers across engineering teams to ensure our clients are not experiencing issues while using our product. We are focusing on building a strong test plan and building a strong test plan and evaluating tickets coming from Customer Support.
We have QAs focusing on the Front-end and Back-end parts of our product as well as team focusing on test Automation. The culture of the team focuses on the growth of both hard and soft skills. This role is focused on working with user-generated content (UGC) and the Rating and Reviews(R&R) within the Commerce group.
This is a remote/hybrid position to be based in the Czech Republic.
At Emplifi we are committed to creating a workplace where everyone is valued respected and empowered to bring their whole selves to work. We welcome applications from individuals of all ages races religions genders sexual orientations gender identities and LGBTQ communities.
Emplifi offers a safe inclusive and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
Full Time