Global Bussines Excellence Manager
Global Bussines Excellence Manager
Posted on :
22-08-2025
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1 Vacancy
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Job Description
Description
SPECIFIC JOB RESPONSIBILITIES
Positions are articulated in 3 different areas:
- Digitalization Projects and Enhancement:
- Primary scope is to identify which area needs to move to digitalized solution or to enhance existing system to improve efficiency.
- Work off business cases (cost/ value Power/ risk Resources/ benefit) to present to the organization and propose prioritization and time scale.
- Gather internal & external ISVs resources available / needed to execute.
- Prepare the projects timeline.
- Follow up as per milestones and target during execution phase.
- Prepare and present for acceptance new users process and related documentation
- Manage changes to project scope timelines and requirements assessing impact on deliverables.
- Analyze evaluate and overcome program risks and produce program reports for managers and stakeholders.
- Lead project teams assign tasks and coordinate activities to meet landmarks.
- Mobilize Resources
- Ensure resources (people knowledge time) are available for the execution.
- Monitor execution (key users test scripts) and perform & allocate testing as required
- Act as key contact point for the project (technical & functional)
- Work with all counterparts to identify risks and opportunities across the project.
- Coordinate cross projects / Cross Business Units efforts and timeline (CTE- PI) and ensure execution in timely manner down to training to end users.
- Ensure issues faced at testing phase are fixed for deployment
- Stakeholder Satisfaction and project phase outcomes
- Ensure Go live pre and post preparation are executed (training documentation D2D support resources allocation)
- Collect execution feedback from stakeholders and counters be responsible for evaluating project execution efficiency and prepare lesson Learnt
- Ensure there are post execution platforms for enhancement and bug fixes
This position implies strong:
- Project Management:Collaborate on projects related to system implementations upgrades and integrations ensuring they are completed within scope.
- Process Improvement:Utilize tools to analyze and improve business processes. Identify gaps and inefficiencies and implement solutions within systems to enhance productivity and addition
- Cross-Functional Collaboration:Work with various departments to align Systems functionalities with department-specific needs and overall business strategy and foster a culture of continuous improvement. Be a key member to lead cross-functional teams on various projects. Ensure D2D support material and training are conducted to the Global Business Excellence Analysts
- Continuous Improvement:Regularly review and assess the effectiveness of integrated systems recommending and implementing improvements as needed.
- Innovation:Encourage and implement innovative solutions to business challenges staying abreast of industry trends and best practices.
- Technology Integration: Identify and implement new technologies to support process improvements and enhance operational efficiency.
- Change Management: Act as a change agent guiding and coaching teams through process changes and improvements.
REQUIRED QUALIFICATIONS AND EXPERIENCE
- At least bachelors degree or 10 years experience
- Fluent in English
- Project & People management
- Experience in Oracle Customer Management is a plus
Required Experience:
Exec
Employment Type
Full-Time
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