AGM (Golf Operations focus) Internally known as Club Manager

About the Role

The Assistant General Manager (AGM) plays a key leadership role supporting the General Manager in the daily operations and long-term success of the Club. This position provides oversight across multiple departments and helps ensure an exceptional experience for members and guests. The AGM serves as a collaborative partner to department heads with potential to transition into the GM role with exposure to budgeting events member services food & beverage and overall Club strategy.

Key focus: Golf Operations Golf Course Maintenance and Hospitality (service standards fun welcoming membership). Director of Golf/PGA experience preferred.

This position may be combined with specific department head responsibilities or serve as a standalone leadership role depending on Club needs.

Responsibilities

• Support the General Manager in all aspects of Club operations and strategic planning
• Collaborate with department heads to deliver consistent high-quality member service
• Participate in financial planning budgeting and forecasting; monitor labor and expense controls
• Partner with the Director of Food & Beverage to uphold high service standards streamline operations and ensure consistent guest satisfaction across all dining outlets
• Provide leadership presence during meal periods and events supporting F&B teams during peak service and resolving member/guest concerns in real time
• Collaborate on F&B financial performance by monitoring labor cost of goods inventory and expense controls to achieve departmental goals
• Support strategic improvements in F&B offerings in anticipation of the hotel renovation completionincluding service model updates outlet repositioning and staff readiness
• Coordinate with the Director of Business Operations on cross-functional initiatives including event logistics outlet transitions and capital improvement alignment
• Drive member engagement by developing and executing social and programming calendars
• Work with Membership and Events teams to support sales retention and revenue growth
• Serve as a key liaison between the F&B department and other club functions to maintain cohesive planning and execution for club-wide programming and events
• Contribute to staff development and performance coaching efforts to ensure a strong service-oriented F&B team culture
• Manage employee performance development and training to foster a culture of service and accountability
• Serve as Manager-on-Duty during peak hours; ensure visibility approachability and operational oversight
• Partner with Member Committees and stakeholders to align offerings with member needs
• Monitor compliance with safety labor and company policies
• Lead or participate in daily stand-ups department head meetings and staff communication efforts

Qualifications

• 5 years of experience in club hotel or hospitality management required
• Director of Golf/PGA experience preferred.
• Strong operational and financial acumen; experience managing teams and budgets
• Proven ability to lead teams and develop a positive workplace culture
• Experience with event planning food & beverage service and/or member programming
• Excellent interpersonal and communication skills
• Strong computer literacy/Spreadsheet knowledge required.
• Bachelors degree preferred
• Relevant certifications (e.g. Food Safety TIPS CPR) a plus

Physical Requirements

• Ability to work on-site with a flexible schedule including evenings weekends and holidays
• Capable of lifting up to 50 lbs and standing/walking for extended period

Have more questions Check out ourInvited Jobswebsite to get more details about ClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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