At Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.
Empower your impact at Cision. Be seen be understood be you.
The Professional Services teams mission is to drive adoption expansion and retention ofthe Brandwatch suite of products by delivering actionable insights intelligent solutions andremarkable service. As a member of the Strategy & Insights team within ProfessionalServices you will lead the delivery of bespoke research projects designed to help our clientsunderstand their brands consumers and industries and take action with this this role you will manage a portfolio of Strategy & Insights accounts serving as theirstrategic consultant and identifying ways to digital consumer intelligence to provide businessinsights.
Essential Duties and Responsibilities
- Own a portfolio of accounts managing the development execution and delivery of custom research projects and serving as a strategic advisor within the Consumer Intelligence and Social Media space.
- Effectively manage project teams of analysts and/or freelancers collaborating closely on deliverables and client relationships and overseeing projects.
- Oversee client communication and ensure project delivery is on time and on target.
- Undertake complex data analysis to provide insights answering client business questions.
- Review client deliverables created by analysts and/or freelancers for substance accuracy spelling/grammar and provide constructive feedback.
- Own the commercial scoping with our clients to ensure quality of pricing discovery and delivery.
- Represent the team in client-facing meetings and present to internal and external audiences.
- Help develop new methodologies delivery mechanisms visualizations external data integrations and tools to deliver premier research capabilities.
- Gain an understanding of the full range of Brandwatch products.
- Stay up to date on industry trends and broader research trends.
- Support the upskilling and development of team members.
- Travel might be required by some clients but its not the norm.
Minimum Required Qualifications
- 5 years of commercial research experience preferably with exposure to consumer insights and
social media research. - Ability to create compelling narratives and innovative data visualizations in report deliverables.
- Willingness and capacity to coach more junior team members.
- Superb business writing communication and presentation skills.
- Excellent organizational and project management skills.
- Technical aptitude for learning new software and conducting both quantitative and qualitative analyses.
- Strong level of competency in Excel (including formulas pivot tables & charting) Word and PowerPoint.
- Experience with Brandwatch Consumer Research tool or a similar social listening tool is a plus but not a prerequisite
As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business Newswire a network of over 1.1 billion influencers in-depth monitoring analytics and media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions award-winning solutions including its next-gen Cision Communications Cloud follow @Cision on Twitter.
Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.
Cision is committed to the full inclusion of all qualified keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact
Please review ourGlobal Candidate Data Privacy Statementto learn about Cisions commitmentto protecting personal data collected during the hiring process.