Payroll BackOffice Team Leader

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TN STEM OPT etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on NIGHT SHIFT. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

We are seeking a proactive and detail-oriented Payroll Team Leader to oversee the daily operations of a team of Payroll BackOffice Analysts. This role reports directly to the Payroll Supervisor and is responsible for ensuring accurate and timely payroll processing mentoring team members resolving escalated issues and supporting continuous process improvements.

What Youll Do

• Supervise and coordinate the daily activities of Payroll Back-Office Analysts.
• Monitor transactions of team and conduct periodic check of the performance of the analysts.
• Ensure accurate and timely processing of payroll transactions in compliance with the company policies and regulatory requirements.
• Review and validate payroll data reports and reconciliations prepared by team members.
• Serve as the first point of escalation for complex payroll issues and inquiries.
• Provide coaching guidance on operational updates and performance feedback to team members.
• Support the Payroll Supervisor in implementing process improvements and automation initiatives.
• Relationship Management: Coordinate closely with other concerned teams within People Services GBS Finance and Payroll COE and counterparts in various countries. Initiating meetings with stakeholders and managing projects related to process improvements. Contributing to the implementation of projects relating to quality improvements and service excellence. Representing People Services in programs / activities that require related expertise and decision making. Interacting with internal / external related parties such as but not limited to Business Units GMAS and SOX Auditors and HR Representatives.
• Maintain documentation of payroll processes.
• Ensure adherence to internal payroll controls.
• Assist in audits and ensure compliance with US and Canada labor laws and tax regulations.
• Continuous Improvement: Suggest process improvements necessary for operational efficiencies and service excellence to drive quality speed and safety. Maintaining and updating job aids and standard operating procedures knowledgebase.
• Support Sr. Analyst and Quality Auditor with accurate performance feedback with the team members.

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in Accounting Finance Human Resources or related field

• 3-5 years of experience in payroll processing with at least 1 year in a supervisory or lead role.

• Strong knowledge of US and CAN payroll systems payroll processes and compliance requirements.

• Experience with payroll platforms such as ADP Globalview ADP Smart Compliance SAP eSAP Cognos Workday Kronos UKG Pro ServiceNow Siebel Microsoft Excel PowerBI Power Automate is a plus and KNIME.

• Excellent organizational analytical and communication skills.

• Ability to lead and motivate a team in a fast-paced environment.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.