Team Lead- Professional Development Unit, Academy
Team Lead- Professional Development Unit, Academy
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Internal Firm Services - OtherManagement Level
ManagerJob Description & Summary
PwC is a thought leader in upskilling and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia.As the team lead of the Professional Development Unit within the Academy you will guide a team of problem solvers and serve as an effective liaison between staff and clients pursuing professional qualifications. You will deal with stakeholders within and outside the firm. You will also co-lead in managing projects and programmes relating to early career development.
Success in this role requires knowledge of professional qualifications and education strong collaboration with various stakeholders both within and outside PwC along with excellent interpersonal organisational and business acumen.
As a Team Lead you will be responsible to assist the Programme Leader for the following areas:
Operational Management:
Drive the operations of the Professional Development Unit ensuring proper documentation and implementation of policies.
Oversee the team responsible for staff enrollment in Young Professional Programmes including professional qualifications from enrollment to obtaining membership.
Ensure seamless operations at Acceleration Centre Kuala Lumpur providing real-time information on credentials for stakeholders and regular updates to Leaders.
Team Leadership:
Coach and develop the team to become a high-performing unit.
Provide additional support and coaching to staff who need reinforcement to excel in their professional qualifications.
Stakeholder Collaboration:
Work with relevant professional bodies to create a seamless experience for participants in the programmes.
Forge and maintain partnerships with corporate clients sponsorship bodies and universities.
Collaborate with leaders to identify and anticipate immediate and future professional qualification needs developing practical solutions.
Programme Management:
Assist to manage Young Professionals programmes providing support to external students
Financial Management:
Manage budget utilization effectively.
Maximize HRDC claims to achieve cost savings.
Reporting and Communication:
Ensure timely and accurate reporting to stakeholders.
Maintain open lines of communication with all relevant parties to support seamless operations.
Additional Responsibilities:
Ensure that the quality of services produced meets expected standards and delivered in a timely manner.
Implement continuous process improvement initiatives to achieve greater efficiency and enhance the client and learner experience through automation digital tools and simplification of processes.
Preferred skills
Possess a Bachelors degree with 5-7 years related work experience
Practices collaborative leadership
Strong client focus with excellent presentations skills and the drive to deliver
Ability to work in a fast paced environment
Strong project management problem solving communication and influencing skills
Excellent organisational and stakeholder management skills
Meticulous and attention to details with ability to think creatively.
Agile responsible and quick to learn
Well versed with Microsoft 365
Knowledge on Professional Qualifications and Education
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Coaching and Feedback Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions 36 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Unclear Seniority
Employment Type
Full-Time
