Cash Application Specialist
Cash Application Specialist
Posted on :
22-08-2025
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1 Vacancy
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Job Description
Lets unpack this Who are we
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About OConnor Company
OConnor Company is an industry leader in wholesale HVAC equipment parts and tools. As a distributor of HVAC services in the Midwest they provide a range of quality product lines including Trane American Standard and Mitsubishi Electric. The company is proud to serve the commercial and residential markets in Kansas Oklahoma Missouri Nebraska and Iowa. For more information visit .
mSupply is the leading provider of premium solutions parts and equipment for professionals serving customers on their appliance parts HVAC plumbing and commercial kitchen needs. Headquartered in St. Louis Missouri mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth expertise across our national footprint and ease of doing business through leading-edge technology servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed reliability and accuracy. Learn more about MSupply .
About OConnor Company
OConnor Company is an industry leader in wholesale HVAC equipment parts and tools. As a distributor of HVAC services in the Midwest they provide a range of quality product lines including Trane American Standard and Mitsubishi Electric. The company is proud to serve the commercial and residential markets in Kansas Oklahoma Missouri Nebraska and Iowa. For more information visit .
The Cash Application Specialist is responsible for the receipt and accurate application of funds being paid to the organization from various sources. This role performs other duties related to accounts receivable and other departments which includes filing scanning imaging account maintenance reporting and special projects.
Duties & Responsibilities
- Posts all payments from various sources daily onto customer accounts. Reconcile daily posting to ensure books balance against bank accounts.
- Pulls reviews and resolves unapplied cash report. Consistently strive to achieve less than 1% of payments posted as unapplied cash on accounts each week. Produces daily and end of the month report status on applied and unapplied payments. Daily work with customers to obtain missing remittance details needed to apply payments accurately and timely.
- Maintain an unapplied payment tracker to include the details against short/overpaid/invalid invoices/credits taken in error.
- Process chargebacks and NSFs (Non-Sufficient Funds).
- Reviews completes and resolves cash application reconciliation. Resolve pending queues within 2 business days and escalate to manager unresolved issues over 2 business days.
- Updates and maintains various reporting documents as it relates to payments and unapplied cash.
- Monitors and maintains a shared payment email inbox and cash queue to answer inquiries.
- Provides secondary support answering overflow calls and when primaries are away or on the phone.
- Maintains proficiency with company computer systems.
- Make recommendations to Management on areas of improvement to improve efficiency and customer satisfaction.
- Provides excellent customer service through timely customer interaction problem resolution or escalation with effective and efficient follow-up.
- Fosters valued business relationships with all departments aiming to resolve customer and other issues in a timely manner. Approaches peers and customers with a spirit of positive problem resolution professionalism and integrity.
Qualifications
- High School diploma or its GED equivalent
- 2 years or more experience with accounts receivable and/or cash applications
- High degree of personal ethics customer service and commitment to safety.
- Demonstrate Intermediate level in MS Office suite applications (Excel Outlook Word)
- Aptitude for mathematical operations and numerical analysis.
- Use computers photocopiers scanners phone systems and meeting and virtual platform sharing relative to the needs of the job.
- Minimum keyboarding skills of 40 words per minute.
- High ethical standards integrity and a strong sense of ownership.
- Ability to operate in a dynamic fast-paced environment while meeting deadlines.
- Exceptional organizational and project management skills.
Physical Demands & Work Environment
This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity including:
- Bending lifting and carrying materials weighing up to 20 lbs.
- Prolonged sitting (up to 8 hours) with intermittent standing and walking throughout the shift
- Continuous use of fingers hands and arms for computer and office-related tasks
- Frequent use of office equipment such as computers phones and scanners (up to 8 hours daily)
- Regular verbal communication via phone and in-person interactions (up to 6 hours daily).
What We Offer:
We care about your well-being from day one. Heres a snapshot of the benefits we provide:
We care about your well-being from day one. Heres a snapshot of the benefits we provide:
- Comprehensive health benefits 100% paid by the company extended health coverage dental vision and prescription drugs effective your first day
- Life insurance plus short- and long-term disability coverage
- Paid time off vacation holidays and personal days
- Employee Assistance Program (EAP)
- Employee discounts
- ...and much more!
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex age race religion national origin citizenship status sexual orientation gender identity disability or military service history. To request reasonable accommodation contact
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
#OConnorCompany
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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