Sales Support Specialist (Entry level candidates are welcome to apply)
Sales Support Specialist (Entry level candidates are welcome to apply)
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Job Description
Who we are
Build your best future with the Johnson Controls team.
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What you will do:
Receives and processes routine customer orders inquiries and/or complaints covering items or products ordered. May maintain an ongoing relationship with selected customers and sales staff. Uses knowledge of products and product availability to provide a communications link to the customer. Responsible for working with customers where products or services are of a technical nature.
How you will do it:
Assist the Sales Director with the administration monitoring and upkeep of the Third Party (3P) Compliance program including preparation and entry of Third Party applications preparation of draft agreements and other documents archiving of hard copy and soft copies of agreements and management of modifications to existing third party agreements
Participation in weekly Third Party calls with the Third Party management team
Maintenance of the 3P Compliance Portal and records to ensure that they are accurate and current
Assist sales staff and third parties with the completion of questionnaires references and background documentation basic and enhanced reviews as required
Maintenance of the Sales Channel Segmentation Chart and assistance with segmentation planning
Management and administration of Price Lists issuance and record keeping
Preparation of sales reports and data including monthly report packs and maintenance of weekly backorder tracker
Assist with review and analysis of reports generated from Sales Management systems including
Act as the SE Asia Key User for Sales (for which training will be provided)
Plan and coordinate office and factory visits of foreign officials including gaining approvals detailing agendas and ensuring complete compliance to the Company guidelines
Submit approvals for sales to Myanmar using the Company on-line approval process
Any other compliance related projects as required to bolster and ensure conformance to the Company policies and expectations
Liaison with other functions including finance FP&A marketing and Marcoms Product Management Technical Services and Training and Customer Service
Updating and Keeping track of APAC Training Record and prepare monthly report to leader
Prepare online registration forms for customers to sign up set up MS Teams Meeting with trainer helping to keep track of attendance during online training
Prepare e-Certificates ID Cards to customers once they complete training
Work with trainer to plan for future training schedule
Meridian LMS - New upcoming project (future online portal where customers can sign up to attend training) - need to input distributors contacts product access training information into system
Training orders (Cables for Vehicle Training Materials for onsite trainings)
What we look for:
Degree holder in relevant fields preferably in Business Statistics or Mathematics
Strong oral and written communication skills
Preferably 2-3 years of relevant working experience within a MNC environment although new graduates may be considered
Work experience in in legal firms and/or financial institutions will be a distinct advantage
Highest level of honesty and integrity
Strong cross-functional collaboration and interpersonal skills
Diligent with keen attention to detail and strong Excel skills. Working knowledge of data management will be an added advantage
Entry level candidates are welcome to apply.
Location: Serangoon North Ave 5
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
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#LI-Onsite
Required Experience:
Junior IC
Employment Type
Full-Time
