UE IT CRM (Salesforce Marketing Cloud) Student Assistant

Job Title

UE IT CRM (Salesforce Marketing Cloud) Student Assistant

Salary

Department

UE Information Technology

Work Schedule

Up to 20 hours per week during business hours (Mondays through Fridays; 8am to 5pm)

Job Summary

Under direct supervision Student Assistants perform duties ranging from unskilled to skilled and/or specialized in a variety of positions that typically require the use of manual clerical public contact and/or analytical skill. Assignments have limited use of discretion and judgment. Work is regularly reviewed and may entail detailed instructions. Specific job duties are defined by the appropriate campus department.

- Assist with validating and building data (extensions).
- Assist with building and validating email templates content assets and email journeys.
- Create reports and dashboards.
- Assist with QA to ensure accurate links images subject lines and segmentation lists.

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty staff and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

- Knowledge of HTML
- Customer Service Experience
- Microsoft Office experience
- Excellent verbal and written skills
- Must be self-motivated proactive and organized
- Ability to multi-task
- Ability to successfully work with a diverse group of people
- Excellent computer skills
- Must be able to maintain composure under pressure as well as a positive friendly attitude

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated) or who is registered for the subsequent semester.
• In good academic standing (not on academic probation continued probation academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.

Background Check

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Out-of-state Employment Policy

In accordance with the California State University (CSU) Out-of-State Employment Policy the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students staff administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.