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At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
GDS Executive Assistant - Oceania
The opportunity
We are seeking Virtual Executive Assistants to join our team. Youll join our Administration & Workplace Services (AWS) team and you will provide comprehensive quality administrative and support services for all of our EY member firms.
Your key responsibilities
As an office-based Virtual Executive Assistant you will provide remote support to senior executives in Australia and New Zealand. You will deliver exceptional customer service supporting offshore executives in calendar and meeting management; email management; booking travel accommodation and supporting other travel logistics; event management; completing expense reimbursements; client relationship management; documentation preparation and other administrative tasks as needed. You will work in a fast-paced environment with a supportive and dynamic virtual and local executive assistant team.
Your primary role and responsibility are to deliver proactive support and administrative services including but not limited to:
Calendar/Meeting Management - Manage and coordinate diaries and schedules with internal and external stakeholders on behalf of the executive
Email Management - Screen respond to and/or action emails as necessary
Travel Management - Arrange the flight and hotel accommodations of the executive and other logistical requirements (VISA transfers etc.)
Expense Management - Track and submit expenses for reimbursement or payment requisition and adhering to monthly deadlines
Events Management - Assist in setting up the logistics (venue catering electronic equipment) of the event and coordination of invites and monitoring RSVPs
Timesheet Management - Track enter and submit the worked hours of the executive and adhering to weekly deadlines
Telephone Management - Relay accurate and detailed messages and action or transfer calls to the executive as required
Client Relationship Management - Build relationships with clients and their EAs update and maintain client lists using EYs database and track information and report on clients and/or markets
Skills and attributes for success
Proficient time management skills with an ability to prioritize workload (ability to plan ahead and anticipate problems).
Confidence and ability to interact with clients and executives
Excellent attention to detail
Proactive and solutions focused
Team player supportive of colleagues
Quality driven consistently aiming for high standards
Maintains strict discretion and confidentiality
To qualify for the role you must have
Candidate must possess at least a Bachelors/College Degree any field
Minimum of 2 years working experience specializing in Executive Assistance/Secretary/Admin Assistant or equivalent is preferred but not required
Customer Service experience working with multiple stakeholders
Proficient in MS Office (Outlook Excel Word and PowerPoint)
Above average English communication skills both written and spoken
Ability to handle multiple executives priorities and deadlines
Open to work in an early morning shift
What working at EY offers
At EY our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people our clients and our communities. Its one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our addition our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical prescription drug and dental coverage a defined contribution pension plan a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year statutory holidays and paid personal days (based on province of residence) and a range of exciting programs and benefits designed to support your physical financial and social well-being. Plus we offer:
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way thats right for you
About EY
As a global leader in assurance tax transaction and advisory services were using the finance products expertise and systems weve developed to build a better working world. That starts with a culture that believes in giving you the training opportunities and creative freedom to make things better. Whenever you join however long you stay the exceptional EY experience lasts a lifetime. Recognized as one of Canadas top employers EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people well make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above please contact us as soon as possible.
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
IC
Full Time