KYC Delivery Manager BMG
KYC Delivery Manager BMG
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Salary Not Disclosed
1 Vacancy
Job Description
Bank Mendes Gans is looking for a KYC Delivery Manager to be responsible for KYC activities
The opportunity
The KYC Delivery Manager is a person identified to have the knowledge skills and experience in operational management. The primary objective/goal of the Delivery Manager is to oversee and ensure a consistent high service performance delivery of the KYC services to the stakeholders through capacity planning and monitoring data analytics process refinement and evaluation of customer feedback to address issues/improve quality of processes.
The team
Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Transaction Services. BMG is located in the city center of Amsterdam on one of the most beautiful canals.
Company culture
A customer centric and result driven mentality with professional high quality standards
An organization that values initiative and entrepreneurship
A true hands-on mentality
Reporting
Reporting to BMG KYC operational Manager
Roles and responsibilities
As KYC Delivery Manager you
are responsible for the performance and results of the BMG KYC department which executes multiple operational processes
ensure compliances with the rules and procedures that are prescribed in ING policies and working instructions.
are responsible for process and change management and business priorities are a team player who is able to work in a dynamic and changing operational landscape with different stakeholders within BMG and ING.
make decisions guided by resource availability and functional objectives.
Capable to act as POC when the BMG KYC Lead is absent.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself.
Furthermore you have
Minimum a Bachelor degree;
Fluency in Dutch and English both spoken and written
A minimum 3 - 5 year work experience in a customer services environment and operational management experience
Strong administrative skills
Organized and structured
Ability to multitask and manage a high number of priorities
Possesses drive with a positive can do attitude (important to show different behavior styles / approaches to achieve the goals)
Has a competent proficiency level of the processes and products and understands the complex process environment to ensure maximum efficiency.
Understands the mission and vision of BMG and how the department contributes to that.
Strong awareness in compliance of regulations internal guideline and standards
Rewards and benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:
25 - 28 vacation days depending on contract
Pension scheme
13th month salary
8% Holiday payment
Mobility Card
Hybrid working
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
About us
Curious about how ING empowers people and businesses to move forward Discover what we do and what we can offer you.
Questions
Contact the recruiter attached to the advertisement. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.
Required Experience:
Manager
Employment Type
Full-Time
