Client Advisor
Client Advisor
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Job Description
Who We Are
Role Purpose
We are looking for a Client Advisor to join our Motor or Household team within our Affinity Personal Lines Division. Reporting to the Motor or Household Team Lead this is an exciting opportunity to join a growing and ambitious team.
The primary responsibility of this role is to service existing motor or household insurance customers handling incoming customer calls processing policy changes and renewals. The ideal candidate has a minimum of two years personal insurance experience with practical knowledge in Applied Relay.
What We Can Offer You
Flexible working from home options
Significant investments in professional development
Annual leave that increases based on service plus two additional company days
Flexi leave (option to take additional annual leave)
Life leave
Attractive pension contribution rates
Health insurance or wellness subsidy
Working abroad policy
Fully paid family leave types (maternity/paternity/surrogacy)
Performance based bonus or commission
Income protection
Life cover
Discounts on financial products
Excellent health & wellbeing programme#
Wellness Wednesdays
Accountabilities of the Role
Handling incoming customer calls and emails.
Processing client renewals and mid-term adjustments.
Out bounding to customers to secure renewal.
Generates policy leads from existing customers.
Assisting with other team tasks as required.
Complying with risk control and regulatory requirements that are relevant to this role
Maintaining commercial awareness relevant to this role
Skills & Knowledge Required
Two years personal lines experience
APA General Insurance
Applied Relay knowledge
Ability to learn and adapt to organisational challenges.
Approachable and a can-do attitude
Demonstrate empathy understanding and patience.
Good organisational planning and execution skills.
Team player with strong interpersonal skills.
Willing to learn.
Enjoys challenges manages conflict well and is ambitious for themselves their team and their organisation.
Knowledge of risk control & the regulatory environment within Financial Services
Commercial awareness
Behavioural Competencies Required
Flexibility
Drive for results
Resilient
Ambitious
Target Driven
Controlled Function
This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointees fitness and probity.
Equal Opportunities & Data Privacy Notice
Cornmarket is committed to building an inclusive workplace environment Were proud to be an equal opportunity employer striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age disability ethnic background family status gender identify or expression martial status membership of the Traveller Community national origin race religion sexual orientation.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation please contact our Talent Acquisition Team.
To review our data use practices visit ourRecruitment Data Privacy Notice
Required Experience:
Unclear Seniority
Employment Type
Full-Time
