Position: Project Manager Northwest New Mexico
Location: Thoreau NM
Employment Type: Full-time Salaried Exempt
Education/Experience Preferences: Bachelors degree or equivalent professional experience preferred
Compensation Range: $75000-$105000/year DOE
Reports To: Director Navajo Water Project
Manages: Lead Water & Solar Technicians Water & Solar Technicians Project Assistant
Supported by: Program team; Operations team Development team
Start Date: ASAP
We Are DigDeep
The DigDeep Right to Water Project is a WASH (water sanitation and hygiene) organization committed to closing the water access gap for the 2 million people in the U.S. who still dont have a tap or a toilet at home.
DigDeepbelieves access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project which has brought clean running water to hundreds of Native families across New Mexico Arizona and Utah. DigDeep launched the Appalachia Water Project in 2020 in McDowell County WV. It has since brought clean sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County PSD and East Logan PSD in Wyoming addition to clean running water the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest of clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents housing nonprofits and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now were getting the water flowing in 5 more communities.
The Opportunity
DigDeep is looking for a creative motivated collaborative and highly organized person to join our Navajo Water Project program team as the Northwest New Mexico Project Manager (PM). Reporting to the Director of the Navajo Water Project the PM is responsible for the day-to-day operations of the Navajo Water Project on the Northwestern Navajo Nation contributing to DigDeeps work throughout other parts of the Navajo Nation when required. This includes ensuring timely and high-quality delivery of program activities budgeting staffing collaborating and coordinating with the Navajo Nation government and water providers external partners and community members while setting clear expectations tracking progress against commitments and proactively communicating status updates with HQ.
This job is full-time and based in Thoreau NM. It involves frequent travel to program sites in Thoreau NM and the surrounding areas as well as to DigDeep HQ and other project sites across the US.
Key Responsibilities
This is what youll do once you join the team:
Strategy
- Collaborate with the Director to execute DigDeeps work on the Northwestern Navajo Nation and the surrounding areas to serve people with excellence and efficiency.
- Collaborate with the Director to set new targets and timelines and identify and maintain partnerships with local governments water providers regulators nonprofits businesses and community members.
- Identify Navajo communities in the Eastern Agency needing WASH assistance; develop strategies for serving these communities based on their unique needs and resources.
Implementation
- You will plan and implement WASH programs that meet the challenges faced by communities on the Northwestern Navajo Nation.
- Manage contractors and collaborate with the Program team as they design and implement new water projects from start to finish developing clear work plans monitoring milestones to ensure objectives are met in a safe timely and complete manner.
- Conduct site visits; collect intake data and assessments from site visits prepare Cooperative Partnership Agreements; obtain client consent prior to initiating work. Upon completion of work collect all appropriate information and gather media for storytelling.
- Ensure team is entering DigDeep client survey intake information into our data management system mWater accurately and in a timely manner and that the information is updated and maintained as-needed.
- Plan and direct field work according to plan laid out by the Director in order to meet all objectives budgets and timelines adjusting proactively as challenges arise.
- As needed plan and guide donors press and media visits to the field; and oversee volunteer work.
- Ensure program compliance with relevant laws as well as all workplace and employee policies.
- Routinely visit all project sites on the Northwestern Navajo Nation and occasionally other projects on the Navajo Nation.
Finance & Budget Development & Monitoring
- Assist the Director in developing the annual program budget for the region and update the Northwestern New Mexico budget on a quarterly basis.
- Monitor and track expenditures throughout the year to ensure compliance and alignment with budget.
- Collaborate with the development team to maximize all revenue and storytelling opportunities especially those related to major donor cultivation and annual campaigns.
- Assist clients with DigDeeps bill pay program including collecting appropriate information and coordinating with local utilities.
Build Partnerships
- As needed plan and implement outreach activities to develop visibility of the organization within the local community; represent the organization at local meetings.
- Consult closely and regularly with relevant agencies (ex. IHS BIA EPA etc.); establish and maintain positive political relationships within the community and partner organizations.
- Foster an environment that promotes trust and cooperation among staff community members elected leaders partner organizations and the public.
- Provide clear concise reports on plans processes and outcomes to executive staff; represent DigDeep at relevant conferences and events.
Manage Talent
- Perform supervisory duties for the Northwest Navajo Water Project team as appropriate including but not limited to: interviewing applicants for employment; supporting and following up on performance improvement and management issues; resolving discipline problems and recommending termination as necessary; developing higher levels of expertise in staff by encouraging further education and providing learning opportunities.
- Lead and facilitate regular staff meetings both virtually and in-person as appropriate; provide clear goals deadlines and performance feedback; ensure schedules and priorities are understood by all team members; provide strong day-to-day leadership that bridges multiple communication contexts to ensure all team members and clients are heard and understood.
- Uphold the unique culture of DigDeep by implementing values-aligned operations and management strategies for all work on the Navajo Nation.
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. As the organization continues to evolve duties or tasks may change without impacting the overall job description.
Competencies
- Change Management:
Task/strategy orientation. Seeks out opportunities for task /team/ functional area growth and innovation. Anticipates obstacles from both team members and active projects beginning to forecast and prepare contingencies. Collaboratively establish structures and processes to plan and manage the orderly implementation of change. Collaborate on the project goal and provide guidance on how to get there especially under novel circumstances. Effectively navigates uncertainties and incomplete information with a problem-solving mindset to identify appropriate strategies creatively apply solutions and uses a community-driven sustainable approach. Champions new policies/ procedures/ strategies. Are a focal point for driving adoption within functional area. - Professional Communication: Professional presence strong written and verbal communications skills has the ability to appropriately represent both oneself and the company in external facing situations able to adapt and react appropriately to novel circumstances. Tailors communications and presentations to effectively reach the desired audience and with maximum impact both internal and external to the organization. Debates opinions effectively clarifies ambiguities and judgments. Handles conflict empathetically. Converses with writes reports for and creates/delivers presentations to all levels of colleagues and peer groups in ways that support understanding problem solving and planning. Explains the context of multiple interrelated problems/challenges asks searching probing questions and solicits expert advice prior to taking action and making recommendations.
- Influence: Oversees relationships and alliances within functional area with support from supervisor (internal and external). Uses extensive industry and team knowledge to help guide teams outside of functional area. Able to synthesize and triage various project needs in order to best achieve goals within functional area. Challenge directives when appropriate and with evidence propose alternative solutions.
- Judgement & Decision-Making:
Able to identify the information needed to clarify situations when necessary seeks information from appropriate resources and uses skilled reasoning and questioning to draw out information in order to make sound decisions. Should be able to implement all solutions independently. Effectively navigates uncertainties and incomplete information with a problem-solving mindset to identify and propose appropriate strategies and creatively apply solutions using a community-driven equitable approach. Can make systematic comparisons between two or more alternatives noticing discrepancies and using them to inform decision-making. - Ownership:
Beginning to fully own projects along with limited guidance from supervisor. Demonstrates commitment to delivering on all promises as a credible trusted organizational representative. Establishes agreements with others as to how success will be measured. Accepts the consequences of own performance. Able to work independently with limited guidance and exercise independent judgment knowing when to elevate concerns or issues. - Personal Development:
Shifting toward professional development from personal development. Continual development of self. Become a better leader through feedback and consistent collaboration. Developing for team. Identifies own learning needs and areas for development based on self-initiated need analysis as well as in response to others feedback and suggestions for improvement. Maintains fluency in appropriate work applications software or tools. Beginning to identify and share information regarding key technologies and best practices to team. - Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge and uses knowledge to identify solutions to existing problems. Basic understanding of data security best practices.
Skills and Qualifications
- 5 years experience as a project/program manager; prefer skills in engineering plumbing electrical and other trades
- 5 years experience as a people manager required with a track record of setting clear expectations organizing schedules and ensuring team accountability
- 5 years in the non-profit sector social justice community organizing international development or environmental justice organizations strongly preferred.
- Proficiency in MS Office Suite Google Workspace required
- Experience with Slack Airtable Asana Expensify Zoom strongly preferred
- Experience and/or willingness to use data collection platforms (e.g. such as mWater) required
- Valid Class C non-commercial drivers license required
- In-depth knowledge of construction procedures machinery heavy equipment and OSHA/NOSHA guidelines preferred
- Able to respond effectively to sensitive inquiries or complaints
- Able to define tangible measures for program evaluation and reporting
- Able to focus in the face of pressure deliver against timelines and not be intimidated by tasks and/or time limitations
- You are able to solve complex problems and collaborate with others to find creative solutions
- Youre a highly organized detail-oriented tech savvy problem-solver with a project management mindset; you believe anything is figure-out-able
- Willingness to travel including but not limited to: Navajo Nation (AZ/NM/UT); West Virginia; Texas; Washington DC; DigDeep HQ; and additional locations as needed by the most convenient means available
- Ability to lift up to 25lbs and walk up and down stairs
- Ability to work full-time in office Monday-Thursday 7:00am-5:00pm
- Understanding and appreciation of humanitarian principles
Compensation and Benefits
At DigDeep we believe that great work requires a great job. We understand that people thrive with rest and holistic support which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States prioritizing their health and wellbeing as well as providing additional support for our employees families. If you join us heres how well support you in your work:
- Competitive wage to commensurate with level of position
- Generous vacation and sick leave
- 23 weeks paid Parental Leave
- Annual Professional Development Stipend
- Annual Wellbeing Reimbursement
- BrightPlan membership (Financial Wellness Benefit)
- Health Benefits
- Employee Offering: Medical dental vision insurance 100% employer paid
- Spouse/Children/Family Offering: Employer covers up to $500 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100% of the cost for dental and vision insurance for spouse/children/family
- One Medical membership
- Life insurance 100% employer paid
- Work laptop
- Work iPad
- Monthly cell phone use allowance (position dependent)
- Monthly internet use allowance (position dependent)
- Protective Footwear Reimbursement (position dependent)
- Protective Weather Gear Reimbursement (position dependent)
- 15 paid holidays (including one week closure for Labor Day)
- Domestic travel
- 401k retirement plan with employer match
Hiring Process
For candidates who are selected to move forward the interview process involves: one 30-minute phone screen; and two 1-hour virtual panel effort to ensure the process is as equitable as possible all candies are asked the same questions throughout each step of the process.
Interested
When applying please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.
In an effort to promote pay equity and transparency DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeeps compensation is based on a variety of factors including but not limited to: internal budget analysis external market value internal pay alignment and annual merit increases. A candidates compensation history will not be used in determining compensation at DigDeep.
Please note that DigDeep cannot provide immigration sponsorship for this position.
Pursuant to Navajo Nations Dept. of Labor NPEA Title 15 N.N.C. Chapter 7 members of the Navajo Nation are strongly encouraged to apply.
DigDeep is deeply committed to diversity equity inclusion and belonging. We believe social change happens when people with a wide range of backgrounds experiences and identities come together with a common purpose. DigDeep is built on the principles of equity transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean running water they need to thrive. Join us and well close the US water gap in our lifetimes.
DigDeep is a certified Great Place to Work
#LI-DNI
Required Experience:
Manager