Data Center Operator
Data Center Operator
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$ 24 - 31
1 Vacancy
Job Description
At Ensono our Purpose is to be a relentless ally disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Honesty Reliability Curiosity Collaboration - Passion
About the role and what youll be doing:
A Data Center Operations Analyst is responsible for system monitoring production batch monitoring workload throughput as well as batch and system task abend recovery for internal and external client MVS / ZOS environments.
12 hour quad (3 on 4 off/4 on 3 off) shifts (Nights and/or Days).
16 week rotation from front half to back half of week.
Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule.
Occasional travel (approx 10%) as required to client site for knowledge acquisition of new business.
Key Areas of Focus for this Role
Monitor and manage internal and external MVS zSeries environment to ensure production processing meets internal and external client agreed service levels and requirements.
High level of interaction with internal and external customers requires effective and professional communication.
Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover verbal turnover must be facilitated.
Thoroughly document deviations within companys designated Incident Management tool reflecting clear and tangible details surrounding each incident.
Properly escalate all events or incidents that may impact our ability to meet agreed service levels.
Ensure system IPL maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures.
Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to implementation. Follow-up and close completed changes with valid and meaningful data.
Adhere to company documented processing procedures for internal and external clients as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository.
Organize tasks to work independently.
Hands and feet support as required.
Perform additional duties as assigned or designated by Operations management.
What the Ideal Candidate Brings to this Role
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity it is important that you meet all Required Qualifications. Candidates that may meet some but not all Other Qualifications are still encouraged to apply.
Required Qualifications
Typically requires a Bachelors degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience
5 years experience in IT and with system monitoring.
Proficient in MS Office (Excel Word and Outlook)
Strong written / verbal Communication skills
Designing skills
Analytical and Critical thinking skills
Ability to represent Ensono in a professional manner to clients
Knowledge of mainframe (TSO ISPF SDSF Control M NetView JES HMC ServiceNow)
Why Ensono
Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration by learning or volunteering or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site you can choose to work from home or in our Ensono offices.
Some of our benefits include:
Unlimited Paid Days Off
Three health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental vision short and long-term disability life and AD&D coverage and flexible spending accounts
Paid Maternity Leave Paternity Leave and Sabbatical Leave
Education Reimbursement Student Loan Assistance or 529 College Funding
Enhanced fertility coverage
Wellness program
Depending on location ability to take advantage of fitness centers
As of the date of this posting a good faith estimate of the current pay scale for this role is $24.04 to $31.00 hourly. Please note that placement in the range may vary based on numerous factors including but not limited to skills experience internal equity and business addition to base salary other compensation programs depending on eligibility include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found on OFCCPs website.
If you need accommodation at any point during the application or interview process please let your recruiter know or email .
Employment Type
Full Time
