Entry Level Tech Support 100% WORK FROM HOME + Benefits
Entry Level Tech Support 100% WORK FROM HOME + Benefits
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1 Vacancy
Job Description
Hey there are you looking for an awesome100% work-from-homeopportunity Look no further because OneSupport is hiring Technical Support Representatives!
As part of our team youll enjoy lots of perks! Starting from day one of training you will earn $12/hour. And after 90 days you will have the opportunity to use Paid Time Off (PTO) -which starts accruing on day one.
Theres also plenty of room for growth in our organization. Were committed topromoting exclusively from within meaning that if youre the kind of person whos willing to work hard and go the extra mile youll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status you may qualify for medical dental vision life insurance andeven 401k with matching.
Plus well provide you with thepaid trainingyou need to succeed in your new role.
What exactly will you be doing in this new role you ask As a detail-oriented technical support specalist representative you can take pride in your work as you follow up on client cases ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. Its a challenging role but one thats incredibly rewarding -youll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position youll need a computer running an authentic/validated/native copy of Windows 11 or the most current macOS (Macs cannot be more than 5 years old) a USB headset and webcam and at least one 15 or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills youll also need to be able to sit for extended periods of time have manual dexterity and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently we can only hire applicants who are located in the beautiful states of Alabama Arkansas Florida* Idaho Kansas Mississippi Montana Nevada New Mexico (except Santa Fe County and Las Cruces) North Carolina Ohio South Carolina Tennessee Texas Utah Virginia* and Wisconsin. If you call one of these states home we would love to hear from you.
Come join the OneSupport team andstart a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work setting:
- Remote
Application Question(s):
- Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: Remote
Required Experience:
Junior IC
Employment Type
Full-Time
