drjobs Enterprise Applications and Operations Manager

Enterprise Applications and Operations Manager

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1 Vacancy
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Job Location drjobs

Phoenix - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

This is a 6 9-month contract to hire position. All candidates must be eligible to convert to an FTE. The State is unable to sponsor any visas.

Resumes must be no longer than 5 pages.
RESPONSIBILITIES
-Day-to-day responsibilities are 60% people management/leadership 40% hands-on technical.
-Lead coach and mentor to motivate staff and produce expected results.
-Manage and provide direction in support of business operations.
-Ensure that applications meet business requirements and systems goals fulfill end-user requirements and identify and resolve systems issues.
-Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems.
-Manage assigned projects.
-Research and make recommendations on software products and services in support of procurement and development efforts.
-Evaluate install configure test deploy and maintain applications systems software products and/or enhancements to existing applications throughout the enterprise.
-Assist team with day-to-day hands-on technical and operational responsibilities.
-Coordinate feasibility studies for software and system products under consideration for purchase and give advice based on findings.
-Collaborate with other IT teams including Information Security Service Desk Quality Assurance internal business areas and external service providers to ensure a stable secure well-performing and available infrastructure and applications environment.
-Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
-Negotiate contracts with software and service providers.
-Liaise with companys software suppliers for prompt resolution of any problems or emergencies.
-Maintain inventory of company software and systems assets and their corresponding contracts/agreements.
-Develop and communicate training and documentation for end users hold clinics as necessary and other user-related activities.
-Monitor identify and resolve complex infrastructure and application problems.
-Manage and remediate security vulnerabilities.
-Adhere to Incident Problem Configuration and Change Management processes and agreed-upon service levels.
KNOWLEDGE & EXPERIENCE
-Proven experience in overseeing the direction implementation and support of software solutions.
-Strong project management skills and/or substantial exposure to project-based work structures.
-Direct hands-on experience with automated software management tools.
-Strong knowledge of multi-tiered applications software quality assurance best practices and methodologies including automated SDLC pipelines.
-Must have: Experience with AWS Public Cloud Infrastructure including infrastructure as code (CloudFormation CodeCommit CodePipeline).
-Extensive experience with administering and maintaining core infrastructure and software applications. The following products are used within ASRS technology environment. Experience with these specific systems is not required; however candidates must have experience managing similar environments.
-IBM FileNet
-Kofax (Tungsten Automation)
-Atlassian Jira Jira Service Management Confluence
-Fortra GoAnywhere Managed File Transfer (MFT)
-Public Key Infrastructure
-Microsoft Windows Server and client operating systems Active Directory Group Policy and other related technologies
-Linux Server operating systems
-Docker Containers and Kubernetes
-SolarWinds Network Monitoring and Alerting product suite
-Technically fluent in scripting languages including Powershell to automate operational tasks and routines for efficiency and accuracy.
-Working knowledge of network and computer operating systems including Windows and Linux.
-Excellent understanding of the organizations goals and objectives.
-Knowledge of applicable data security/privacy policies.

Employment Type

Full-time

Company Industry

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