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You will be updated with latest job alerts via email8x8 Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industrys most integrated platform for Customer Experiencecombining Contact Center Unified Communications and CPaaS APIs. The 8x8Platform for CX integrates AI at every level to enable personalized customer journeys drive operational excellence and insights and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations empowering them to unlock the potential of every interaction. With one platform one ecosystem and one data model you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization we are looking for Team8s who are AI-proficient open to innovation and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at follow our pages on LinkedIn Twitter Facebook and Instagram.
At 8x8 Inc. Nasdaq:EGHT we put communications at the heart of our business building technology that enables global connections through real-time communications capabilities including SMS RCS WhatsApp Viber voice and video calls using APIs and Web apps. With 8x8 CPaaS organizations globally unify omnichannel customer communications to enhance customer experience.
We seek an experienced Engineering Manager with strong technical and people management skills to lead a high-performance team of 5 software engineers in developing scalable applications focusing on enhancing functionality quality and performance of our globally distributed Messaging platform.
Reporting to the VP of Engineering this Singapore-based role requires hands-on leadership deep expertise in .NET Core REST APIs multithreading and proven ability in coaching teams toward engineering excellence. Your previous experience as a developer and architect will be critical in establishing and maintaining high technical standards.
Responsibilities
Expand our CPaaS Global Messaging platform (SMS WhatsApp RCS Viber etc.)
Lead mentor and develop a strong software engineering team promoting collaboration innovation and growth.
Drive delivery of new scalable resilient geo-distributed REST APIs and backend services.
Ensure timely feature delivery aligned with the product roadmap.
Set and maintain high design and coding standards; actively participate in design and code reviews.
Engage in architecture discussions and technical direction.
Manage resource planning and workload balancing.
Foster a positive high-performing team culture aligned with company values.
Desired tech skills and experience
8 years in software development building scalable services
Deep expertise Core C# and multithreading
Skilled in system architecture scalable software design
Knowledge of design patterns object-oriented programming
Async processing and caching strategies (distributed in-memory etc.)
Familiarity with RabbitMQ Kafka or similar
Proficient in T-SQL
Agile methodology experience
Experience with Containers and Kubernetes is advantageous
Qualifications
Bachelors/Masters Degree in Computer Science or related field
Fluent written and verbal English
Personal Traits
Strong communicator and team player
Methodical logical analytical problem solver
Passionate creative self-driven
Work on own initiative in a dynamic and fast-paced business environment
Join us today and be part of a dynamic team that is shaping the future of messaging platforms!
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8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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Required Experience:
Manager
Full-Time